Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karampal Karampal

Brampton,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Technician

Nextgen Systems Canada
Brampton, ON
06.2023 - Current
  • Provided customer service by responding to client inquiries about their alarms or security systems.
  • Installed and configured alarm systems in residential and commercial properties.
  • Repaired faulty equipment, such as cameras, sensors, keypads, and motion detectors.
  • Developed strategies for improving the overall effectiveness of current security solutions.
  • Replaced outdated parts with newer models when necessary in order to maintain proper functioning of the system.
  • Configured patch panels to meet customer requirements.
  • Performed preventative maintenance checks on existing cabling systems to identify potential issues before they occur.
  • Repaired damaged cables due to improper installation or natural wear-and-tear.
  • Installed and terminated Cat5e, Cat6, and coaxial cables for various networks.
  • Installed, set up, and repaired devices and system components.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Set up modems and other hardware with necessary cables.
  • Communicated with customers to access work areas and explain work.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
  • Identified network problems by troubleshooting cable runs with a tone generator and butt set or other testing devices.
  • Performed moves, adds, and changes to existing cabling systems.
  • Assisted in training new technicians on best practices for installing cabling systems.

Field Service Technician

Live Patrol
Mississauga, ON
01.2022 - 06.2023
  • Installed CCTV cameras in construction sites and commercial properties according to client specifications.
  • Set up wireless networks for cameras when requested by customers.
  • Configured camera settings and tested connections to ensure proper functioning.
  • Completed day-to-day duties accurately and efficiently.
  • Providing live monitoring and access to the clients.
  • Use various company equipment to complete the job safely.

Field Service Technician

Bell Technical Solutions
Brampton, ON
04.2020 - 12.2021
  • Install, repair and maintain company’s most advanced Fiber and Copper Network.
  • Troubleshot, resolved or escalated technical issues based on individual customers' needs.
  • Able to work independently and offer assistance if required to fellow technicians.
  • Troubleshoot complex telecommunications issues using training, tools and equipment provided.
  • Adhere to Health & Safety Policies.
  • Working at heights by following company’s procedures.

Sales Representative

Chatr Mobile
Mississauga, ON
01.2019 - 04.2020
  • Identified customer needs by asking questions and advising on best solutions.
  • Adhered to company initiatives and achieved established goals.
  • Created successful strategies to develop and expand customer sales.
  • Developed key customer relationships to increase sales.
  • Contacted new and existing customers to outline benefits of products.
  • Greeted and assisted customers to foster positive experiences.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Produced sales documents, finalized deals and filed records.

Education

Computer Engineering Technician - Computer Science

Sheridan College
Brampton, ON
08.2020

Skills

  • Alarm system installation
  • Network troubleshooting
  • CCTV installation
  • Cable termination
  • Preventative maintenance
  • Customer service
  • Technical support
  • Equipment repair
  • Health and safety
  • Communication skills
  • Fiber optic installation
  • Low voltage wiring
  • Control panel wiring
  • Cable testing

Certification

Working At Heights

First Aid

Timeline

Field Service Technician

Nextgen Systems Canada
06.2023 - Current

Field Service Technician

Live Patrol
01.2022 - 06.2023

Field Service Technician

Bell Technical Solutions
04.2020 - 12.2021

Sales Representative

Chatr Mobile
01.2019 - 04.2020

Computer Engineering Technician - Computer Science

Sheridan College

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Karampal Karampal