Pardeep Brar
Brampton,Canada
Summary
Safety-conscious transportation professional experienced in operating vehicles and delivering customer service. Expertise in urban navigation, schedule adherence, and passenger safety. Strong problem-solving skills and ability to maintain professionalism under pressure, ensuring efficient and courteous transit services.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Class AC Z Truck Driver
Iway Transport Inc
Etobicoke, Canada
11.2021 - Current
- Conducted inspections on trucks to identify malfunctions.
- Performed regular vehicle inspections to enhance safety.
- Trained new drivers on company procedures, enhancing onboarding process and team cohesion.
- Minimized dock wait times through effective collaboration with warehouse staff, streamlining operations.
- Utilized advanced navigation tools to select optimal routes, improving delivery efficiency.
- Dropped and attached trailers to ensure timely deliveries.
- Decreased fuel costs by optimizing routes.
- Recorded daily tasks in legible DOT logbook.
- Fostered team spirit with optimistic mindset and dedicated effort during extended.
Shift Manager
Burger King
Waterville, Canada
09.2020 - 11.2021
- Managed daily operations, including cash handling, opening/closing procedures, and shift reporting, to ensure compliance and efficiency.
- Supervised and supported 8–15 crew members during high-volume shifts, enhancing operational flow and customer satisfaction.
- Trained new employees on food safety, customer service standards, and POS system usage, fostering team readiness and adherence to protocols.
- Monitored food quality, preparation times, and cleanliness to maintain brand and health standards.
- Resolved customer concerns professionally, improving overall guest experience and retention.
Field Service Technician
Aecon Group Inc
Etobicoke, Canada
09.2019 - 08.2020
- Delivered on-site customer support by addressing service requests, explaining repairs, and achieving high client satisfaction.
- Engaged with customers to clarify service concerns and provide timely, effective solutions.
- Responded promptly to service calls and resolved issues while maintaining a high level of customer service.
- Educated customers on equipment operation, maintenance practices, and safety procedures.
- Cultivated professional relationships with clients, contractors, and site personnel to facilitate seamless project execution.
- Coordinated with internal teams to ensure customer requirements and service expectations were met.
Warehouse Supervisor
Centerstone Granite & Marble Inc
Concord, Canada
09.2018 - 08.2019
- Supervised warehouse staff to optimize operations and uphold high customer service standards.
- Coordinated order preparation and delivery schedules to ensure timely and accurate customer fulfillment.
- Confirmed order details, measurements, and delivery requirements with customers, minimizing errors and delays.
- Resolved customer concerns regarding orders, damages, or delivery issues promptly and professionally.
- Assisted customers, contractors, and designers with product selection by providing information on materials, finishes, and availability.
Truck Driver & Warehouse Worker (Part-time)
Centrestone Granite & Marble Inc
Concord, Canada
03.2018 - 08.2018
- Delivered materials to customers and job sites safely and on schedule while maintaining professional customer interactions.
- Communicated with customers to confirm delivery details and unloading requirements, ensuring clarity and order accuracy.
- Verified orders and documentation pre-delivery, maintaining accuracy and supporting customer satisfaction.
- Loaded and unloaded materials efficiently while following safety procedures and company standards.
- Assisted customers during deliveries and pickups, ensuring careful handling of products to prevent damage and enhance customer experience.
Education
Diploma - Computer Programming
Lambton College
Mississauga, ON 01.2017 - 08/2018
Skills
- Safe & Defensive Driving
- Customer Service Excellence
- Conflict Resolution
- Time Management
- Route Navigation
- Emergency Response
- Communication Skills
- Incident Reporting
- Reliability
- Team Collaboration
- Attention to Detail
Certification
Class AC Z
Languages
- English
- Punjabi
- Hindi
Timeline
Class AC Z Truck Driver
Iway Transport Inc
11.2021 - Current
Shift Manager
Burger King
09.2020 - 11.2021
Field Service Technician
Aecon Group Inc
09.2019 - 08.2020
Warehouse Supervisor
Centerstone Granite & Marble Inc
09.2018 - 08.2019
Truck Driver & Warehouse Worker (Part-time)
Centrestone Granite & Marble Inc
03.2018 - 08.2018
Diploma - Computer Programming
Lambton College
01.2017 - 08/2018