Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
4
4
years of professional experience
Work History
Volunteer
The Genesis Centre
11.2024 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Completed daily domestic tasks in shelters and group homes to assist people in need.
Coordinated food drives for improved local food bank stock levels.
Coordinated and managed volunteer activities for community service projects.
Cashier
Call City Pizza
01.2024 - 11.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Head Cashier Supervisor
D Mart
08.2022 - 11.2023
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed
Answered customer inquiries regarding store policies and procedures
Provided excellent customer service while promoting loyalty programs to increase sales potential
Conducted price checks for special orders or discounts as requested by customers
Balanced daily transactions on a computerized point-of-sale system
Issued receipts, refunds, credits or change due to customers
Assistant Manager
Indian oil
05.2021 - 07.2022
Maintained accurate records of sales transactions using point-of-sale systems
Organized training sessions for new hires to familiarize them with the workplace environment
Monitored employee attendance records, timekeeping, and payroll information
Collaborated with management on developing strategic plans for achieving business goals
Supervised daily operations including scheduling shifts, assigning duties
Education
Bachelor of Arts - Commerce And Business Administration
Guru Nanak College
Ludhiana, Punjab
03.2022
Skills
Store maintenance
Cash Register Operation
Employee Scheduling
Documentation And Reporting
Till Counting
Sales monitoring
Operations leadership
Assignment Delegation
Timeline
Volunteer
The Genesis Centre
11.2024 - Current
Cashier
Call City Pizza
01.2024 - 11.2024
Head Cashier Supervisor
D Mart
08.2022 - 11.2023
Assistant Manager
Indian oil
05.2021 - 07.2022
Bachelor of Arts - Commerce And Business Administration
Guru Nanak College
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