KARAMJIT BHULLAR
Abbotsford,BC
Summary
Diligent Health Care Assistant with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience. Committed to delivering exceptional service and support in every interaction
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
CLEO Clothing Store
03.2022 - 05.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
ARCHWAY COMMUNITY SERVICES
06.2022 - 06.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer Coordinator
CLOTHING REPAIR FAIR
03.2022 - 03.2022
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Customer Service Representative
Tim Hortons
03.2017 - 03.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
HEALTH CARE ASSISTANT - Health Care Administration
Western Community College
Surrey, None08-2025
Skills
- Data entry
- Critical thinking
- Active listening
- Customer service
- Problem-solving
- Organized and efficient
Languages
Punjabi
Full Professional
English
Full Professional
Certification
BASIC SECURITY TRAINING
ENGLISH LANGUAGE LEARNING
LIFE SKILLS
BASIC COMPUTER TRAINING
FIRST AID TRAINING LEVEL-2
FOOD SAFETY CERTIFICATION
DIGITAL LITERACY
RESPONSIBLE ADULT COURSE (CCRR)
CLASS 5 LICENCE
HEALTH CARE ASSISTANT TRAINING CERTIFICATE
Timeline
Volunteer
ARCHWAY COMMUNITY SERVICES
06.2022 - 06.2022
Customer Service Representative
CLEO Clothing Store
03.2022 - 05.2025
Volunteer Coordinator
CLOTHING REPAIR FAIR
03.2022 - 03.2022
Customer Service Representative
Tim Hortons
03.2017 - 03.2018
HEALTH CARE ASSISTANT - Health Care Administration
Western Community College
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