Karamjeet Singh Mann
Milton,ON
Summary
Seasoned Operations Manager and talented leader with 22 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
21
21
years of professional experience
Work History
AZ Driver
Royal Logistics Inc
01.2010 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Forklift Operator
Royal Logistics Inc
01.2010 - Current
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Unloaded materials and goods at designated locations for best project availability.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Operations Manager
Royal Logistics Inc
01.2003 - Current
- Monitored daily Operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed systems and procedures to improve operational quality and team efficiency.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Trained and guided team members to maintain high productivity and performance metrics.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Arts -
Dyal Singh Collage
Karnal, IndiaSkills
- Records Organization and Management
- Retail Operations Management
- Resource Coordination
- Social Media Marketing
- Excellent Communication
- Supervision and leadership
- Customer Service
- Cultural Awareness
- Problem-Solving
- Research
- Public Speaking
- Attention to Detail
- Decision-Making
- Project Planning
- Task Prioritization
- Interpersonal Communication
Languages
English
Punjabi
Timeline
AZ Driver
Royal Logistics Inc
01.2010 - Current
Forklift Operator
Royal Logistics Inc
01.2010 - Current
Operations Manager
Royal Logistics Inc
01.2003 - Current
Bachelor of Arts -
Dyal Singh Collage
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