KARAMJEET KAUR SIDHU
New Westminster,Canada
Summary
- To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
- Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level, office assistant position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Transit Bus Operator
CMBC
Vancouver, BC
10.2019 - 06.2022
- Operated with safety and skill to avoid accidents and delays.
- Transported customers to and from terminus.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Followed schedules precisely to completely daily routes.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
- Helped elderly passengers or those with limited mobility enter and exit bus.
- Protected passengers from harm and bus from excess damage by complying with traffic regulations.
Medical Office Assistant
Dr. S. Sidhu
Delta, BC
12.2010 - 10.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Entered procedure codes and diagnosis codes into medical billing software.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for family physician at Dr. Sidhu’s medical office, for scheduling appointments and handling patient inquiries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Medical Office Assistant
Dr. Bhui
Surrey, BC
04.2009 - 11.2010
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Used word processor to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Entered procedure codes and diagnosis codes into medical billing software.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for, ( Dr. Bhui ) to schedule appointments and handling patient inquiries.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
Office Assistant
Elite Sofa Design
Delta, BC
04.2006 - 07.2007
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Maintained staff directory and company policy handbook for human resources department.
- Created detailed expense reports and requests for capital expenditures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Handled client correspondence and tracked records to foster office efficiency.
- Strategically distributed administrative tasks amongst office work staff and provided guidance to promote performance.
Education
High School Diploma - Medical And Biological Physics
New Westminster Secondary School
New Westminster, BC07.2004
Bachelor Of Applied Arts - Medical And Biological Physics
Khalsa College For Women
Ludhiana ( India )04.2003
High School Diploma - Medical And Biological Physics
Guru Nanak Fifth Centenary School
Mussoorie ( India )03.2000
Skills
Customer Satisfaction
- Minor Vehicle Repairs
- Dependable and Trustworthy
- Special Needs Passengers
- Customer Relationships
- Pickup and Drop-Off Scheduling
- Passenger Interaction
- Safety Protocols
- Efficiency and Time Management
- Roadside Assistance
- Elderly and Disabled Assistance
- Flexible Days, Hours and Locations
- Equipment Inspection
- Situational Awareness
- Accident Reporting
- Passenger Comfort
- Emergency Response Coordination
- Traffic Laws and Regulations
- Passenger Service and Safety
- Commercial Drivers License (CDL)
- Vehicle Safety and Maintenance
- Bus Inspections
- Passenger Safety
- Two-Way Radio Operation
- Ability to Lift 50 Pounds
- Emergency Exit Door Operation
- Inquiry Response
- Billing Statements
- Defensive Strategies
- Driver Relations
- Safe Driving Practices
- Customer Satisfaction
- Inventory System
- Stocking and Replenishing
- Commercial Driving Experience
- Microsoft Excel
- Scheduled Services
- Traffic Observations
- Standard Transmission
- Proficiency in Microsoft Office
- Motorcoach and Bus Operation
- Customer Experience
- Fire Extinguisher Use
- Public Transit Operations
- Conflict and Complaint Resolution
- Behavior Monitoring and Management
- Fluent in English
- Team Goals
- Strong Working Relationships
- Safety
- Tires and Brakes Inspections
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Timeline
Transit Bus Operator
CMBC
10.2019 - 06.2022
Medical Office Assistant
Dr. S. Sidhu
12.2010 - 10.2019
Medical Office Assistant
Dr. Bhui
04.2009 - 11.2010
Office Assistant
Elite Sofa Design
04.2006 - 07.2007
High School Diploma - Medical And Biological Physics
New Westminster Secondary School
Bachelor Of Applied Arts - Medical And Biological Physics
Khalsa College For Women
High School Diploma - Medical And Biological Physics
Guru Nanak Fifth Centenary School
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