Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karamjeet Sanghrao

Surrey,BC

Summary

Proven track record in problem-solving and critical thinking, honed as a Customer Service Representative at Easy Day, where empathy and professionalism increased customer loyalty. Skilled in computer proficiency and active listening, I excel in high-stress situations, fostering teamwork, and enhancing learning environments as demonstrated at Spring Dew Public School.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Easy Day
Jagraon
05.2023 - 05.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

PGT Teacher

Spring Dew Public School
Nanaksar
06.2016 - 02.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences

Education

MBAF - Business

University Canada West
Vancouver, BC

BA, B.ed - Arts

LLRM College
Punjab India

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Computer Proficiency
  • Money handling abilities
  • Multitasking
  • Teamwork

Languages

English
Full Professional

Timeline

Customer Service Representative

Easy Day
05.2023 - 05.2024

PGT Teacher

Spring Dew Public School
06.2016 - 02.2023

MBAF - Business

University Canada West

BA, B.ed - Arts

LLRM College
Karamjeet Sanghrao