Karamjeet Kaur
Toronto
Summary
Dynamic HR Executive with a proven track record at Flipkart, enhancing employee engagement and retention through innovative programs. Skilled in training and mentoring, I streamline processes and foster a collaborative culture, ensuring operational excellence. Committed to delivering exceptional customer service while driving team productivity and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Supervisor
KFC Taco Bell
02.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Administrative Assistant
Pet Valu
10.2023 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
HR Executive
MR LUBE
01.2023 - 07.2023
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in [Number]% retention rate increase.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
Human Resources Executive
Flipkart
01.2021 - 03.2022
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Directed hiring and onboarding programs for new employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
HR Management Trainee
Digital Pryzum
05.2017 - 07.2017
- Assisted in the creation of a diverse and inclusive workplace culture, fostering open communication and collaboration.
- Ensured timely processing of payroll and benefits administration for all employees, maintaining accuracy and satisfaction levels.
- Conducted exit interviews with departing employees, gathering valuable insights into areas needing improvement within the organization.
- Coordinated workplace safety initiatives, reducing instances of workplace accidents or injuries significantly over time.
Education
Diploma - HR,Accounting And Finance
Georgian@ilac
Toronto, ON05-2023
MBA - Human Resources Management, Finance, Accounting.
Punjab Technical University
India08-2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
English
Full Professional
Timeline
Supervisor
KFC Taco Bell
02.2025 - Current
Administrative Assistant
Pet Valu
10.2023 - 02.2025
HR Executive
MR LUBE
01.2023 - 07.2023
Human Resources Executive
Flipkart
01.2021 - 03.2022
HR Management Trainee
Digital Pryzum
05.2017 - 07.2017
Diploma - HR,Accounting And Finance
Georgian@ilac
MBA - Human Resources Management, Finance, Accounting.
Punjab Technical University
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