Karamjeet Kaur
Niagara Falls,ON
Summary
Proven housekeeping expert with a track record of enhancing guest satisfaction at Alise House BNB through meticulous cleaning and organizational skills. Adept at fostering teamwork and delivering top-notch customer service, significantly improving efficiency and cleanliness standards. Demonstrates exceptional communication abilities and cleaning techniques, ensuring a pristine and welcoming environment for all guests. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeper
Oaks Hotel
11.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Server
Lighthouse
08.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Housekeeper
Alise House BNB
07.2023 - 10.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
Bachelor of Arts - Arts
Punjabi University
Punjab06.2019
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Cleaning bathrooms
- Cleaning techniques
- Bed making proficiency
- Kitchen Cleaning
- Customer service-focused
- Excellent oral and written communication
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
# Security License
# First Aid & CPR
Timeline
Housekeeper
Oaks Hotel
11.2023 - Current
Server
Lighthouse
08.2023 - 01.2024
Housekeeper
Alise House BNB
07.2023 - 10.2023
Bachelor of Arts - Arts
Punjabi University
# Security License
# First Aid & CPR
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