Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Karamjeet Kaur

California,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Center Assistant Manager

Bank Of America
02.2022 - Current
  • Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
  • Collaborated with bank management to develop strategic plans for business growth and expansion.
  • Reduced teller errors by implementing comprehensive cash handling training sessions.
  • Represented bank to community through good customer relations.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Streamlined banking operations by implementing efficient processes and procedures.
  • Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.

Relationship Banker

Bank Of America
02.2020 - 04.2022
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Expanded client base through effective networking and referral generation, leading to increased business opportunities.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
  • Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
  • Assisted customers in opening accounts, ensuring a smooth onboarding experience and high satisfaction levels.
  • Resolved customer concerns quickly and efficiently, maintaining a high standard of service quality.

Store Manager

Nofrills
01.2018 - 03.2019
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

International Business Management - Business Manangement

Northern Lights College
12.2017

Skills

  • Employee Scheduling
  • Recruiting and interviewing
  • Operations Management
  • Task Delegation
  • Product and service knowledge
  • Employee Performance Evaluations
  • Marketing knowledge

Languages

English
Punjabi
Hindi

Certification

  • Awarded by Valiant Trophy in 2020 as a Relationship Banker.
  • Awarded by Pinnacle Trophy in 2023 as a Financial center as Assistant Manager.



Timeline

Financial Center Assistant Manager

Bank Of America
02.2022 - Current

Relationship Banker

Bank Of America
02.2020 - 04.2022

Store Manager

Nofrills
01.2018 - 03.2019

International Business Management - Business Manangement

Northern Lights College

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Karamjeet Kaur