Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karam Chohan

Caledon,ON

Summary

Motivated and detail-oriented operations professional with hands-on experience in aviation, border services, and retail logistics. Skilled in high-pressure environments requiring strong critical thinking, effective communication, and risk assessment. Proven ability to collaborate with diverse teams, manage time-sensitive tasks, and ensure compliance with regulatory standards. Known for maintaining operational efficiency, delivering excellent customer service, and adapting quickly to dynamic environments.

Overview

6
6
years of professional experience

Work History

Ramp Agent

Air Canada
03.2025 - Current
  • As a ramp agent at Air Canada, I am responsible for the safe and efficient handling of baggage, cargo, and mail, as well as the marshalling, towing, and servicing of aircraft. I operate various types of ground support equipment, including tugs, belt loaders, and de-icing units, while ensuring compliance with safety regulations and airline procedures. I work closely with flight crews and ground teams to support timely aircraft turnarounds, maintain secure and organized ramp operations in all weather conditions, and uphold strict adherence to Transport Canada and airport safety standards.

Student Border Services Officer

Canada Border Services Agency
04.2023 - 05.2024
  • Verified travel documents and assessed entry purposes to ensure compliance with Canadian
  • Regulations, applying risk management skills at the Primary Inspection Line (PIL). Conducted detailed
  • inspections on referred passengers, identifying undeclared items, and addressing potential public safety risks. Reviewed and processed declarations, work/study permits, and Confirmation of Permanent Residency (COPR) documents with accuracy, ensuring adherence to regulatory standards. Supported fingerprinting and biometric procedures for refugee claimants, focusing on security, efficiency, and respectful communication. Identified fraudulent Permanent Resident Cards using verification tools and adapted communication for non-English-speaking travellers. Maintained detailed incident records, documenting observations to support case analysis and incident reporting.

Store Standards Associate

Walmart
01.2020 - 06.2023
  • Conducting loss prevention through verifying receipts and purchases during carry-out transactions for risk
  • Assessment and accuracy purposes. Assisting customers in locating products and addressing any questions ensuring a positive and efficient shopping experience. Maintaining upkeep of store areas, including entrances, parking lots, and associate spaces, ensuring public safety measures are upheld. Collaborating closely with team members to complete daily tasks and adapt to customer needs in a customer-focused environment. Managing store logistics by organizing and restocking shelves, verifying inventory levels, and maintaining product displays to enhance visual appeal.

Education

BBA - Finance

Brock University
St. Catharines, None
06-2025

High School Diploma -

Harold M Braithwaite
Brampton
06-2020

Skills

  • Verbal De-escalation
  • Pro-active Patrolling
  • Report-writing
  • Use of Force and Handcuffing Tactics
  • Critical Thinking and Risk Assessment
  • Team Collaboration
  • Effective communication
  • Problem-solving

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working

Timeline

Ramp Agent

Air Canada
03.2025 - Current

Student Border Services Officer

Canada Border Services Agency
04.2023 - 05.2024

Store Standards Associate

Walmart
01.2020 - 06.2023

BBA - Finance

Brock University

High School Diploma -

Harold M Braithwaite

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Karam Chohan