Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
KARA WARDINGER

KARA WARDINGER

Ontario,Canada

Summary

Project Management Professional, Agile certified. Directs multi-functional project teams through technical leadership and hands-on engagement for full system development and implementation. Well versed in technical and unstructured environments.


Experienced overseeing diverse teams of developers, business analysts and quality assurance professionals, while communicating up to senior leadership for projects in matrixed and casual environments. Works on projects up to $5 Million in budget for national, billion-dollar corporations.


Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Adjusts quickly to process, software, and team changes. Specializes in Project Management methodologies including Kanban Boards, User Story Instruction, Waterfall, Agile, and Scrum planning and implementation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CEO & Owner

PawtyAnimals.ca
08.2022 - Current
  • Created a brand from scratch through researching trends in the industry and cultivating unique products that are now being sold all across Canada
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Managed financial, operational and human resources to optimize business performance.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Oversaw divisional marketing, advertising and new product development.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Established foundational processes for business operations.
  • Monitored key business risks and established risk management procedures.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.

Director of Operations

BulkBullys.ca
06.2021 - 08.2022
  • Managed and decision maker for entire website re-brand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Monitored budget and utilized operational resources.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Senior Project Manager

S4 Capital / MediaMonks
08.2020 - 11.2021
  • Drive various Agile technical projects spanning through multiple business divisions representing global billion-dollar companies and working across many different time zones being cognizant of cultural differences
  • Served as the Scrum Master for up to 5 different projects simultaneously with 10 people reporting directly to me
  • Manage several project teams engaged in AEM Integrations, DAM Systems, Salesforce Integrations, and Website Redesigns in cross-functional environments to reach project success
  • Organize and facilitate Agile and Scrum meetings, which include Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Estimations, Sprint Review and Retrospectives
  • Report progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates
  • Operate in 2-week sprints with flexibility on length based on immediate functionality concerns, and practice backlog grooming
  • Update User Stories based on the requirements gathered from all the stake holders
  • Resolve conflicts, improve morale, and establish clear goals by effectively managing timelines and shared resources with special emphasis on building relationships across departments
  • Create and monitor internal financial budgets to measure against projections
  • Outline work plans, assess resources, and determine timelines for projects
  • Assess project risks and devise mitigation actions encompassing close attention to contracts and service level agreements from external dependencies, and potential roadblocks
  • Oversaw and managed project budgets and project scope by tracking allocation and timelines and communicated with key stakeholders on milestones
  • Drafted action plans and lead internal steerco meetings with executives to review project status and proposed changes
  • Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities
  • Update project plans based on changing objectives, specifications, and staff availability
  • Facilitate deployment of service delivery by supporting sales team with key client insight throughout opportunity assessment and proposal phases.

Digital Marketing Project Manager

Bond Brand Loyalty
02.2019 - 08.2020
  • Managed multiple projects for a high-profile client, from initiation to launch with over 10 people reporting to me daily
  • Project value ranges from $500k to $5 million
  • Led a team of developers, designers, copywriters, to ensure that the final product is consistent with the enterprise client's vision
  • Provided cost estimates and quotations, and monitor budgets
  • Used Agile methodologies for larger projects by grouping the timeline into phases for the clients reviewing cycles, holding 2-week sprints to receive feedback and make revisions iteratively, and utilizing a digital Kanban board through Trello for daily progress
  • Led project Kick Off meetings and status meetings with Production teams and Account Managers
  • Worked with the Front-End Development team to check against W3C WCAG 2.0 Level AA standards on all web and mobile pages by processing each URL through different online tools
  • Provided daily To-Do lists for all internal stakeholders reporting to me, outlining in detail the duties pertaining to the project with specific due dates and allocated hours each task was quoted
  • Communicated to internal and external teams regarding project expectations, roles and responsibilities, timeline, status and change periodically
  • Received, reviewed, proofed, and organized assets before submitting to both design and development teams for digital builds
  • Oversaw the production of digital media including videos, website development, online advertising, campaigns, and email marketing
  • Made revisions to web and mobile pages using Umbraco (CMS) to update the HTML code for any design elements or content
  • Managed internal reporting and analysis for financial profitability across multiple projects
  • Ensured all content was on brand and met client's requirements by educating the external stakeholders of digital strategy best practices
  • Worked with Quality Assurance and Research Development teams
  • Coordinated UAT and assist in testing effort for Web, Mobile and Emails.

Technical Project Manager

West Corporation
08.2017 - 02.2019
  • Managed up to 30 related projects at once with a client base across North America in different time zones, by re-designing their websites and mobile apps, and restructuring the clients digital marketing strategies for Government Municipalities & Associations
  • Effectively led and coordinated large project teams simultaneously for a duration of up to 6 months to 1 year, which also includes presenting project Kick-Offs onsite to a room of up to 40 people grossing up to $100,000.00
  • Developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility by maintaining the relationships to build consensus
  • Integrated all knowledge areas to benefit the business case needs, such as Initiating, Planning, Executing, Monitoring and Controlling, and Closing
  • Developed a detailed project management plan to track progress and break down work into phases
  • Used appropriate verification techniques to manage changes in project scope, schedule and costs to ensure that all projects are delivered on-time, within scope and within budget
  • Collaborated with the development, QA, Migration and Design departments through all stages of the project life cycle
  • Provided technical changes for the client’s website CMS by migrating their content, editing HTML code, and creating content space pages
  • Performed risk management to minimize project risks and solve critical issues in a time-sensitive environment by looking at historical data from previous similar projects
  • Implemented agile management ideals by facilitating exercises such as sprint planning and team leading stand-ups by utilizing a daily Kanban Board
  • Developed and implemented training material for internal team’s project processes and change management processes
  • Mediated processing disputes between sales offices and operations/systems departments

Project Manager

ShiftPosts
04.2017 - 08.2017
  • Managed the day-to- day operations of the business and contributed to process improvements and strategic planning for increased business opportunities
  • Interviewed, and trained all new hires
  • Met with EVPs of potential enterprise chains in Canada and presented custom demos and presentations to each specific chain
  • Responsible for all reporting and forecasting for the company
  • Met with investors and presented pitch decks for additional funding
  • Worked closely with our advisors to meet with other successful healthcare officers to help market ShiftPosts into the US market
  • Oversaw recruitment of pharmacists
  • Reviewed and edited legal contracts between potential enterprise clients and ShiftPosts
  • Provided training and assistance to all pharmacies and pharmacists of ShiftPosts
  • Managed accounting tasks, such as accounts payable and receivables
  • Supported Software Developers by assisting with creating the wireframes and mockups
  • Researched competitors and assisted with new ideas and designs to better improve the company's success
  • Utilized various software programs to complete daily duties, including Grasshopper, Calendly, Spark Hire, Intercom, Slack and Jira

Education

No Degree - Business Management

Humber College
2013

Skills

  • MS Office Suite
  • Microsoft Dynamics CRM
  • Shopify
  • WordPress
  • Klaviyo
  • Atlassian Confluence
  • Atlassian Jira
  • Google Workspace
  • Trello
  • Salesforce
  • TeamGantt
  • Easy Projects
  • NetSuite
  • Notion
  • Monday
  • HTML
  • Coaching and Mentoring
  • New Business Development
  • Task Delegation
  • Contract Negotiation Expertise
  • Staff Training
  • Financial Management
  • Process Improvement
  • Budget Development

Websites

Certification

PRINCE2 Agile® Project Management Certifications

Udemy Aug 2020


Scrum Master Certified (SMC)Scrum Master Certified (SMC)

Udemy Aug 2020


Unconscious Bias

LinkedIn 2021


Timeline

CEO & Owner

PawtyAnimals.ca
08.2022 - Current

Director of Operations

BulkBullys.ca
06.2021 - 08.2022

Senior Project Manager

S4 Capital / MediaMonks
08.2020 - 11.2021

Digital Marketing Project Manager

Bond Brand Loyalty
02.2019 - 08.2020

Technical Project Manager

West Corporation
08.2017 - 02.2019

Project Manager

ShiftPosts
04.2017 - 08.2017

No Degree - Business Management

Humber College

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KARA WARDINGER