Kara Spinks
Queenscliff,NSW
Summary
I am an enthusiastic and detail-oriented graduate with a Bachelor of Social Science, majoring in Psychology. Passionate about applying psychological and social principles to enhance employee well-being and organisational effectiveness. Over the past 2 years, I have been traveling and working abroad, and I am now eager to support a forward-thinking HR team in fostering a positive workplace culture.
Overview
9
9
years of professional experience
Work History
Royal Service Agent
Fairmont Banff Springs Hotel
, Canada
04.2024 - 12.2024
- In my role as a Royal Service Agent, I provided comprehensive support to both front desk and concierge teams, addressing guest inquiries and coordinating services across departments
- I managed emergency calls, handled security dispatching, and facilitated evacuation processes, ensuring compliance with safety protocols
- This task-oriented role honed my ability to communicate effectively under pressure and prioritise responsibilities in a team setting
Receptionist/Administation Assistant
Brellah Medical Centre
Sydney, Australia
02.2023 - 07.2023
- In my time at Brellah Medical Centre, I collaborated closely with a variety of healthcare professionals to ensure high-quality patient care.
- Working in a start-up environment fostered my ability to engage in creative collaboration, emphasising the importance of teamwork and effective communication, essential qualities for supporting a positive workplace culture
- My responsibilities included liaising with patients, managing records, and coordinating office operations. I handled incoming communications, appointment scheduling, and billing, ensuring smooth administrative processes.
Allied Health Assistant
Keep Moving Health Group
Sydney, Australia
07.2022 - 06.2023
- At Keep Moving Health Group, I provided in-home support to clients aged 55 and older, focusing on enhancing their cognitive functioning and mobility. Leveraging my psychology background, I worked primarily with dementia patients and improving their quality of life
- This experience emphasised the importance of empathy and effective communication within diverse and ageing populations
- Collaborating with healthcare teams more-so reinforced my understanding of holistic well-being and the significance of supportive environments in fostering employee engagement and satisfaction
Administrative Support Assistant
Rekonnect Children's Contact Services
, Remote
03.2021 - 07.2022
- Company Overview: The company supported families through supervised visits between non-custodial parents and their children
- My responsibilities included conducting intake interviews for new clients, managing payroll, administration and handling accounts payable/receivable using a variety of accounting software platforms
- The nature of this role required effective client communication, and required me to demonstrate both empathy and professionalism
- Working remotely enhanced my task management and self-discipline, while fostering collaboration in a virtual team environment
- This experience reinforced the importance of attention to detail and the critical role of clear communication in creating supportive and effective workplace practices
Crew Member + Trainer
McDonalds
Sydney
03.2016 - 07.2019
- During my over two years at McDonald's, I developed strong customer service skills and gained valuable experience in a fast-paced environment
- My dedication and performance led to my promotion to Crew Trainer, where I developed my leadership abilities by training and mentoring new team members
- This role enhanced my communication skills and taught me the importance of teamwork and effective delegation, skills that have been instrumental in my subsequent positions
Education
Bachelor of Social Science (Psychology), 2022 -
University of Newcastle
Year 12 Graduate Certificate 2019 -
Northern Beaches Christian School
Skills
- Psychological Assessment
- Communication
- Conflict Resolution
- Legislation
- Organisational Skills
- Leadership
References
References to be provided upon request.
Timeline
Royal Service Agent
Fairmont Banff Springs Hotel
04.2024 - 12.2024
Receptionist/Administation Assistant
Brellah Medical Centre
02.2023 - 07.2023
Allied Health Assistant
Keep Moving Health Group
07.2022 - 06.2023
Administrative Support Assistant
Rekonnect Children's Contact Services
03.2021 - 07.2022
Crew Member + Trainer
McDonalds
03.2016 - 07.2019
Bachelor of Social Science (Psychology), 2022 -
University of Newcastle
Year 12 Graduate Certificate 2019 -
Northern Beaches Christian School
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