Kara MacRobbie

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• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand
• Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

• Maintained organized storage, restocked supplies and safely handled hazardous chemicals
• Kept rooms fresh and patient-ready with regular trash removal, surface wipe-downs and supply replenishment
• Created and maintained clean, attractive and sanitary environment throughout facility
• Helped control diseases by implementing directives for infection control
• Reported any maintenance issues or repairs needed in timely manner
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated patient information and insurance details for accurate electronic medical records.
• Registered patients and completed associated paperwork for accurate records.
• Prepared patient charts by gathering and organizing medical records ahead of appointments.
• Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
• Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
• Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
• Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
• Improved accuracy of patient records with meticulous data entry and management.

• Managed high-volume telephone calls, offering detailed office information, answering patient inquiries, and efficiently routing calls to appropriate staff.
• Coordinated patient scheduling, check-in/check-out processes, and billing, ensuring smooth and timely operations.
• Prepared patient charts by collecting and organizing medical records in advance of appointments to ensure timely care.
• Ensured strict adherence to HIPAA regulations, safeguarding the confidentiality of sensitive patient data.
• Fostered a collaborative office environment by maintaining organized files and facilitating clear communication among team members.
• Supported administrative duties, including ordering office supplies, managing inventory, and filing medical documents to optimize operational efficiency.
• Reduced patient wait times by effectively managing appointment scheduling and optimizing front desk operations.
• Managed the accuracy of medical records by confirming details, scanning documents into the EHR system, and securely storing physical records.
• Maintained medical room supplies and ensured the timely restocking of medications and materials for patient care.
• Enhanced office productivity by assisting in training new team members on office systems, processes, and best practices.