Kara Lam
Toronto,Canada
Summary
Enthusiastic and reliable university student with strong experience in customer-facing roles across retail, reception, and animal care. Skilled in visual arts, communication, and multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Spa Coordinator
Tierra MedSpa
09.2023 - 05.2024
- Greeted and checked in clients, delivering personalized service and assisting with scheduling treatments.
- Managed front desk operations, processed payments, and handled inquiries.
- Maintained a clean, organized environment to support staff efficiency and customer satisfaction.
- Operated POS and CRM systems to manage client profiles and track transactions.
- Gained product knowledge in medical skincare and spa services.
Seasonal Sales Associate
Victoria's Secret
04.2022 - 01.2023
- Rotated between cashier, sales floor, shipment processing, and visual merchandising.
- Provided customer assistance, answered product questions, and facilitated sales.
- Performed bra fittings and supported personalized service efforts to meet sales goals.
Volunteer
Buddy Dog Humane Society
11.2019 - 09.2021
- Supported shelter operations by walking and caring for dogs, cleaning kennels, and assisting with laundry and dishes.
- Participated in fundraisers, including painting pet portraits to raise donations.
- Helped transport animals to clinics and foster homes, improving shelter operations and outreach.
Volunteer
National Honor Society Holiday Charity Drive
01.2019 - 12.2020
- Assisted NHS members with organizing holiday charity drives, donation collection, gift wrapping, and distribution to families.
Gymnastics Camp Counsellor
YMCA Daycare
06.2017 - 09.2017
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Provided coaching and spotting for gymnast campers.
Education
Bachelor of Science - Health And Disease
University of Toronto
Toronto, ON12-2025
High School Diploma - undefined
Framingham High School
Framingham, MA05.2021
Skills
- Reception & Administrative Tasks
- POS & CRM Software
- Microsoft Excel
- Sales & Customer Service
- Drawing & Painting, Digital graphics
- Adobe Illustrator/photoshop
Skills Interests
Reception & Administrative Tasks, POS & CRM Software, Sales & Customer Service, Microsoft Suite, Adobe Photoshop & Illustrator, Procreate, Writing, Drawing & Painting, Fluent English, Some Spanish, Art, Skincare, Science Communication, Volunteering with Animals
Timeline
Spa Coordinator
Tierra MedSpa
09.2023 - 05.2024
Seasonal Sales Associate
Victoria's Secret
04.2022 - 01.2023
Volunteer
Buddy Dog Humane Society
11.2019 - 09.2021
Volunteer
National Honor Society Holiday Charity Drive
01.2019 - 12.2020
Gymnastics Camp Counsellor
YMCA Daycare
06.2017 - 09.2017
High School Diploma - undefined
Framingham High School
Bachelor of Science - Health And Disease
University of Toronto
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