Kara Hayden

SWEETLEGS Independent Distributor

• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Determine pricing schedules and discount rates.
• Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
• Provided technical assistance when needed regarding product features or usage instructions
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Execution of relines at Sobeys and Freshco Stores
• Lead Hand
• Use Handheld TLC (cellphone) to execute reports
• Completed audits
• Demonstrated great teamwork skills with staff members
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Communicated and coordinated planogram execution with store management.
• Restocked shelves with current merchandise in attractive displays to promote sales.
• Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

• Log Narcotics
• Maintained prescription records, scanning through Kroll
• Give Patients their prescriptions and collect payment
• Receive merchandise through Inventory POS software
• Greeted customers to determine wants or needs.
• Cleaned and maintained equipment or work areas according to prescribed methods.
• Performed filing, copying, faxing and other clerical tasks.
• Built and maintained productive relationships with employees.
• Maintained inventory records by restocking shelves with pharmaceuticals.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Scanned items and checked pricing on cash register for accuracy.
• Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.l
• Processed payments from customers using cash registers and debit and credit card terminals.
• Completed daily paperwork associated with filling prescriptions accurately.
• Restocked shelves and prepared expired drugs for return

• Execute Licensee orders
• Performed cashier opening and closing duties such as counting out tills and preparing deposits for bank runs.
• Maintained cleanliness of checkout areas.
• Delivered superior service to customers by establishing positive support and meeting shopping needs.
• Followed proper payment processing procedures including credit cards and checks.
• Organized shelves and displays to maintain an orderly appearance throughout the store.
• Greeted customers promptly and responded to questions.
• Counted and balanced cashier drawers.
• Processed customer payments quickly and returned exact change and receipts
• Bagged and boxed and gift-wrapped fragile merchandise to deliver excellent customer service.
• Checked personal identifications during alcohol and tobacco sales.
• Stocked shelves, racks, and bins with new or transferred merchandise.

• Answer questions regarding mail regulations and procedures
• Opened & maintained Postal Boxes Rentals
• Executed Money transfers
• Coordinated retail product display, stocking and pricing.
• Provided training to new employees on proper handling techniques for different types of items being shipped or delivered.
• Directed daily sorting of mail into designated categories according to postal regulations.
• Tracked inventory levels of supplies used in the shipping process such as labels, packaging materials.
• Ensured compliance with government regulations regarding mailing processes and procedures.
• Drafted and submitted detailed reports of post office activities to supervisors.
• Resolved customer complaints related to mail delivery services in a timely manner.
• Collected payments for mail services or goods.
• Supervised and coordinated postal facility's operational, management, and supportive services.
• Managed inventory and supplies to ensure materials were available when needed.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Performed daily opening and closing procedures for the register area.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Prepared reports to track mail volumes, fees and other related data.
• Upsold postal services like insurance and tracking.

• Stock shelves, create pricing labels on shelves & items
• Planograms and Zone-a-grams
• Establish or identify prices of goods, cash registers, overrides, scanners organizations of media
• Order & replenish stock through PDT'S
• Printed and put up sale events
• Receive payment by cash/check/credit cards/gift
• Trained new team members in cash register operation, stock procedures, and customer services.
• Answered phone calls to assist customers with questions and orders.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Grew product knowledge and fashion expertise continually, helped customers find shoes, fashion to complement outfits and suggested items to match needs.