Kara Gordon
Summary
Detail-oriented Credentialing Coordinator with expertise in staff training and HIPAA compliance. Proven track record in ensuring documentation accuracy and enhancing team collaboration.
Overview
5
5
years of professional experience
Work History
Credentialing Coordinator
MTM Transportation
05.2022 - Current
- Reviewed and processed applications, ensuring accuracy of credentialing information for optimal IDP onboarding.
- Trained new staff on credentialing procedures and policies to enhance team understanding and compliance.
- Developed communication strategies that improved collaboration between IDPS , staff, and management.
MET
Home Depot
05.2021 - 05.2022
- Collaborated with diverse coworkers to meet goals and resolve product and service issues.
- Organized merchandise areas to enhance presentation and improve customer experience.
- Followed safety protocols for handling heavy equipment and hazardous materials to ensure workplace safety.
Front Desk Receptionist
Supercuts
12.2020 - 02.2021
- Handled phone calls and resolved client inquiries promptly to enhance customer satisfaction.
- Coordinated appointment scheduling with salon software systems to optimize client flow.
- Monitored office supplies inventory and ordered replenishments to maintain operational efficiency.
Education
Some College (No Degree) - Nursing
San Diego City College
San Diego, CASkills
- HIPAA compliance
- Documentation accuracy
- Background checks
- Microsoft and Zendesk proficiency
- Staff training
- Team collaboration
- Effective communication
- Adaptability to change
- Multitasking capacity
- Conflict resolution
Timeline
Credentialing Coordinator
MTM Transportation
05.2022 - Current
MET
Home Depot
05.2021 - 05.2022
Front Desk Receptionist
Supercuts
12.2020 - 02.2021
Some College (No Degree) - Nursing
San Diego City College