Kapil Kapil
Calgary,AB
Summary
Dynamic delivery driver with a proven track record at UPS, excelling in customer service and safe driving. Skilled in GPS navigation and time management, consistently achieving on-time deliveries. Fostered strong customer relationships, enhancing satisfaction and loyalty. Committed to maintaining a positive attitude in fast-paced environments while ensuring efficient operations.
Overview
7
7
years of professional experience
Work History
Delivery Driver
United Parcel Service, UPS
11.2024 - Current
- Delivering and picking up UPS packages efficiently and effectively.
- Learning and properly executing UPS save driving methods.
- Complying with UPS appearance guidelines.
- Ability to lift up to 70 lbs.
- Ability to work in a fast paced environment.
- Available to work daily Monday through Friday flexible to work more than 10 hours in a day.
- Strong customer service skills.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver
FedEx India
10.2017 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Ability to lift up to 70 lbs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Bachelor Of Science - Biology
Panjab University
Chandigarh,India03.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license Class 5
- Teamwork and collaboration
- Strong communication skills
- Good in computers (Ms word, Ms excel)
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Vehicle cleaning and maintenance
- Delivery scheduling
- Forklift operation
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Hobbies
Love to drive
Listening music
Reading books
Availability
Monday to Sunday - Full time available
Timeline
Delivery Driver
United Parcel Service, UPS
11.2024 - Current
Delivery Driver
FedEx India
10.2017 - 08.2024
Bachelor Of Science - Biology
Panjab University
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