Kapil Chauhan
Brampton,ON
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Story-driven Animator focused on character development and high-quality animation. Successful at completing action-driven and dramatic shots. Versed in a wide range of animation styles, techniques and software programs.
Overview
3
3
years of professional experience
Work History
Web Designer and Graphic Designer
Degital Graduates
02.2023 - 07.2023
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Designed creative digital displays used in online advertising for local businesses.
- Met with customers to present mockups and collect information for adjustments.
- Completed in-depth product design tests using updated software tools.
Call Center Representative
Cruise Canada
02.2021 - 11.2021
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Approved and terminated customer contracts upon request.
Sales Agent
Rogers Communications
02.2020 - 01.2021
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Education
Post-Baccaleurate Diploma - Web Designing & Development
Georgian College of Applied Arts And Technology
Barrie, ON09.2021
Diploma - Computer Networking And Security
Newton College Of Business And Technology
Auckland, NZ05.2017
Skills
- Customer Support
- Brand Representation
- Quality Control
- Customer Service Optimization
- Problem-Solving Skills
- Data Gathering
- Sales Expertise
- Product or Service] Expertise
- Microsoft Office
- Answering Questions
- Online Chat
- Administrative and Office Support
Timeline
Web Designer and Graphic Designer
Degital Graduates
02.2023 - 07.2023
Call Center Representative
Cruise Canada
02.2021 - 11.2021
Sales Agent
Rogers Communications
02.2020 - 01.2021
Post-Baccaleurate Diploma - Web Designing & Development
Georgian College of Applied Arts And Technology
Diploma - Computer Networking And Security
Newton College Of Business And Technology
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