Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals.
Overview
23
23
years of professional experience
Work History
Truck Driver
Chahat Express
07.2024 - Current
Operated heavy-duty trucks to transport goods efficiently across long distances.
Conducted routine vehicle inspections and maintenance to ensure safety compliance.
Navigated various routes while adhering to traffic regulations and delivery schedules.
Collaborated with dispatchers to optimize delivery plans and resolve logistical challenges.
Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Customer Service Associate/ Delivery Associate
Peel Building Supplies
05.2023 - 07.2024
Maintains customer relationship by responding to inquiries, documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Provided exceptional face-to-face Customer Service. Acquired in-depth knowledge of the product to teach customers about their purchase.
Transported and dropped off various packages, handle shipments ranging from packages within a specific region, which includes business and residential properties.
Transported cargo in a safe and timely manner, loading and unloading of truck/van.
Mechanic
A Class Collision
05.2022 - 05.2023
Inspected brake systems, steering mechanisms, wheel bearings, transmissions, engines, and other parts of vehicles.
Maintained accurate records of work performed on each vehicle including part numbers and descriptions.
Followed all safety protocols while performing repairs in accordance with industry standards.
Provided estimates for customers on the cost of labor and parts needed for repairs or upgrades.
Business Owner
Vipul Traders
01.2003 - 05.2022
Reduced operating costs by implementing more efficient inventory tracking system.
Developed effective strategies for increasing customer satisfaction and engagement, resulting in an increase in sales revenue.
Established strong relationships with vendors to ensure quality products at competitive prices.
Set and implemented strategic goals and initiatives to align company with mission, values, and vision.