Kapil Aggarwal
Brampton,Canada
Summary
Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals.
Overview
23
23
years of professional experience
Work History
Truck Driver
Chahat Express
07.2024 - Current
- Operated heavy-duty trucks to transport goods efficiently across long distances.
- Conducted routine vehicle inspections and maintenance to ensure safety compliance.
- Navigated various routes while adhering to traffic regulations and delivery schedules.
- Collaborated with dispatchers to optimize delivery plans and resolve logistical challenges.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Customer Service Associate/ Delivery Associate
Peel Building Supplies
05.2023 - 07.2024
- Maintains customer relationship by responding to inquiries, documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Provided exceptional face-to-face Customer Service. Acquired in-depth knowledge of the product to teach customers about their purchase.
- Transported and dropped off various packages, handle shipments ranging from packages within a specific region, which includes business and residential properties.
- Transported cargo in a safe and timely manner, loading and unloading of truck/van.
Mechanic
A Class Collision
05.2022 - 05.2023
- Inspected brake systems, steering mechanisms, wheel bearings, transmissions, engines, and other parts of vehicles.
- Maintained accurate records of work performed on each vehicle including part numbers and descriptions.
- Followed all safety protocols while performing repairs in accordance with industry standards.
- Provided estimates for customers on the cost of labor and parts needed for repairs or upgrades.
Business Owner
Vipul Traders
01.2003 - 05.2022
- Reduced operating costs by implementing more efficient inventory tracking system.
- Developed effective strategies for increasing customer satisfaction and engagement, resulting in an increase in sales revenue.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision.
Education
Bachelor Of Arts (B.A.) - Advertising
Punjabi University
04.2002
Skills
- Customer Relations
- Administration and Management
- Multiple Priorities Management
- Technical Knowledge
- Work Ethic
- Adaptive
- Logical Reasoning
- Attention to detail!
- Teamwork
- Equipment operation
- Materials transport
- Organizational Management
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Transportation safety
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspection
- Commercial driving
- Vehicle inspections
- Long-haul driving
- Load security
- Route planning
- GPS and route planning
- Vehicle maintenance
- Inclement weather driving
- Decision-making
- Defensive driving techniques
- Load securing proficiency
Languages
English
Punjabi
Hindi
Timeline
Truck Driver
Chahat Express
07.2024 - Current
Customer Service Associate/ Delivery Associate
Peel Building Supplies
05.2023 - 07.2024
Mechanic
A Class Collision
05.2022 - 05.2023
Business Owner
Vipul Traders
01.2003 - 05.2022
Bachelor Of Arts (B.A.) - Advertising
Punjabi University