Summary
Overview
Work History
Education
Skills
Certification
Internships
Languages
Timeline
Generic

Kaouther Derouiche

ON

Summary

Highly motivated and dedicated Health Sciences student with hands-on experience in healthcare, pharmacy assistance, and patient care. Skilled in administrative and technical roles, including medication management, customer service, and healthcare coordination. Passionate about leveraging knowledge and expertise to contribute to healthcare excellence while pursuing opportunities in medical and health-related fields. Known for strong problem-solving abilities, attention to detail, and effective communication skills. Ready to apply academic background and practical experience to make a positive impact in the healthcare industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intensive Care Unit Clerk

Montfort Hospital
09.2023 - Current

Perform various administrative tasks such as:

  • Prepare, manage, and distribute documents, supplies, and equipment based on needs approved by the Manager;
  • Orient new clerks to the workstation and participate in special projects;
  • Provide customer service and contribute to quality control of services on the unit (e.g., responding to call bells);
  • Notify the FS/IAR of all pertinent information in a timely manner.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
  • Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
  • Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
  • Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
  • Received and routed laboratory results to correct clinical staff members.
  • Update the LEAN chart (red, yellow, green) and various lists;
  • Organize patient transport and coordinate follow-up appointments according to instructions provided by the FS/IAR;
  • Input data into the Meditech system for different functions within prescribed deadlines;
  • Handle tasks related to patient file management, admissions, discharges, and deaths;
  • File the FADM forms in the appropriate location;
  • Ensure proper file management, perform file verification, and follow up on requisitions and prescriptions as necessary;


Online Tutor – Biology, Science, and Mathematics

Online
01.2022 - Current
  • Provide online tutoring services to students in biology, science, and mathematics.
  • Tailor lessons to individual learning styles and needs, helping students improve understanding and academic performance.
  • Support students with homework, exam preparation, and concept mastery in various scientific subjects.
  • Established strong rapport with students, fostering a positive and motivating learning environment.
  • Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.
  • Utilized various online platforms and tools to deliver effective tutoring services for remote learners.
  • Analyzed student progress to adjust lesson planning for improvement.

Pharmacy Assistant

Jean Coutu Pharmacy
08.2022 - 08.2023
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Received incoming supplies and stocked in correct locations.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Counted and labeled prescriptions with correct item.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Trained new pharmacy staff on computer system and drug management protocols.

Customer Service Representative

Marble Slab Creamery
06.2022 - 08.2022
  • Greeted customers and responded to inquiries about the menu and products.
  • Took orders and prepared them accordingly.

Pharmacy Assistant

Pharamsave
06.2022 - 07.2022
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Dispensed prescribed medications and prepared orders.
  • Organized and stored pharmaceutical products.
  • Created and updated patient records (contact information, insurance documentation, etc.) and entered prescriptions.

Pharmacy Assistant

Khababa Pharmacy
02.2021 - 03.2022

Health Care Aide

University Hospital of Setif
02.2020 - 03.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.

Education

Honors Bachelor in Health Sciences - Health Sciences

University of Ottawa
Ottawa, ON
06.2024

Secondary School Degree -

Séminaire De Chicoutimi
Chicoutimi, QC
06-2020

Skills

  • Documentation skills
  • Time management
  • Medical charting
  • Collaboration and teamwork
  • Basic life support for health care providers
  • Epic systems
  • Critical thinking
  • Staff leadership
  • Unit administrative support
  • Strategic Planning
  • Conflict Resolution
  • Proficient in computer applications, including Microsoft Office Suite (Word, PowerPoint, Excel)
  • Prioritization (knowing what tasks to prioritize to meet deadlines and ensure operational efficiency)
  • Emotional Intelligence

Certification

Electrocardiography (ECG) and Cardiovascular Emergency Training Certificate

MBI – Management Business Institute – Sétif
03/2022 – 05/2022


Pharmaceutical Sales Training Certificate

KHEMI Education and Training Institution – Sétif
12/2020 – 01/2021


Medical Sales Representative Training Certificate

MBI – Management Business Institute – Sétif
11/2020 – 01/2021

Internships

Surgical and Gynecology Department Internship

January 2021 – March 2021

Pulmonary Physiology Department Internship

May 2021 – June 2021

Languages

French
English
Arabic

Timeline

Intensive Care Unit Clerk

Montfort Hospital
09.2023 - Current

Pharmacy Assistant

Jean Coutu Pharmacy
08.2022 - 08.2023

Customer Service Representative

Marble Slab Creamery
06.2022 - 08.2022

Pharmacy Assistant

Pharamsave
06.2022 - 07.2022

Online Tutor – Biology, Science, and Mathematics

Online
01.2022 - Current

Pharmacy Assistant

Khababa Pharmacy
02.2021 - 03.2022

Health Care Aide

University Hospital of Setif
02.2020 - 03.2021

Electrocardiography (ECG) and Cardiovascular Emergency Training Certificate

MBI – Management Business Institute – Sétif
03/2022 – 05/2022


Pharmaceutical Sales Training Certificate

KHEMI Education and Training Institution – Sétif
12/2020 – 01/2021


Medical Sales Representative Training Certificate

MBI – Management Business Institute – Sétif
11/2020 – 01/2021

Honors Bachelor in Health Sciences - Health Sciences

University of Ottawa

Secondary School Degree -

Séminaire De Chicoutimi
Kaouther Derouiche