Kaosisonna Elebeke
Business Analyst
Edmonton,AB
Summary
As a seasoned business analyst with a dedicated 5 years track record, and cultivated a wealth of experience across diverse sectors, notably in banking and oil and gas. My expertise spans various project methodologies, encompassing waterfall, agile, and hybrid approaches, demonstrating my ability to tailor strategies to meet ever-evolving business needs. Throughout my career, I have taken the lead on numerous initiatives, showcasing proficiency in areas such as business process optimization, contingency planning, business delivery optimization, mobile application development, new project implementations, and system upgrades. My unwavering commitment to excellence, coupled with a versatile skill set, positions me as a valuable asset for driving successful project outcomes and enhancing operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Scotiabank
06.2022 - Current
- Collaborate with stakeholders to gather and document detailed requirements for Mobile Banking Card Management upgrade including user stories and acceptance criteria resulting in 50% reduction of solution development phase.
- Conduct user interviews, surveys, or usability tests to understand user needs and expectations for Card management feature
- Define various use cases and scenarios in which users will interact with feature, such as freezing card, setting spending limits, or reporting lost card.
- Analyze existing card management process and identify areas for improvement and optimization.
- Work with product managers to prioritize feature requirements and user stories based on business goals and user needs.
- Create clear and comprehensive documentation, including user stories, flowcharts, and feature specifications, to guide development team.
- Serve as bridge between technical and non-technical stakeholders, ensuring effective communication and understanding of requirements.
- Collaborated with QA team in User Acceptance Testing (UAT) phase to assess system functionalities and address any deviations from requirements, and ensured final product met both business objectives and user expectations
Business Analyst
EQ Bank
03.2021 - 05.2022
- Led 3 projects for Internet Banking User Experience enhancement.
- Gathered detailed requirements from stakeholders, including users, to understand what improvements were needed.
- Positively contributed to work of Product Owner by assisting in defining product vision and conveying that message to development team.
- Supervised daily stand up meetings and facilitated working group sessions to determine current state (as-is) and defined future state (to-be) process for several lines of businesses.
- Created process maps to illustrate future state for internet banking user experience enhancement.
- Conducted critical analysis and solution definition to support operational requirements and initiatives.
- Managed new development and control activities related to changing program initiatives, ensuring achievement of business targets.
- Collaborated with cross-functional teams to support project management from inception to completion, aligning with strategic plans.
- Provided expertise in identification, development, and enhancement of existing applications to meet policy and user needs.
Business Analyst
Cognizat Technology Solutions
06.2019 - 02.2021
- Identified areas of improvements and concerns in business operational areas which increased team efficiency by 90%.
- Conducted requirement clarification workshops with development teams.
- Collaborated with key stakeholders within all business functions to align technology solutions with business strategies.
- Demonstrated informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
- Provided recommendations for operational efficiencies and process improvement.
- Effectively served as liaison between business units and development team to ensure technical solutions reflected user needs.
- Provided recommendation on use of re-engineering techniques to improve process performance and product quality.
- Developed improvements to existing processes to deliver improved business performance.
- Engaged in User Acceptance Testing (UAT) by meticulously validating system functionalities against defined requirements, identifying any deviations and collaborating with stakeholders to ensure alignment.
Business Analyst
Zenith Bank Plc
01.2018 - 04.2019
- Captured, analyzed, and documented business capability matrix, detailed business requirements from stakeholders to develop client-specific products tailored to customers' needs ·
- Partnered with business stakeholders to identify business process issues and supported in delivery of Business architecture, increasing bank's deposit balance by 70% in 2019.
- Collaborated with implementation subject matter experts to conduct Users' Acceptance Testing for bank's financial software and ensured requirement traceability and coverage were within test cases which increased overall project outcome.
- Managed changes associated with software implementation for business units and developed and delivered documentation on impact assessments, training materials, communications, and presentations.
Education
BPharm - Pharmaceutical Sciences
NNAMDI AZIKIWE UNIVERSITY
ANAMBRA, NIGERIASkills
TECHNICAL SKILLS
- BUSINESS PROCESS MODELLING
- USER ACCEPTANCE TESTING
- USER STORY DEVELOPMENT
- AGILE/SCRUM FRAMEWORK
- REQUIREMENT ELICITATION
- STAKEHOLDER ANALYSIS
- USE CASE DOCUMENT
- GAP ANALYSIS
- WIREFRAMING
SOFT SKILLS
- EFFECTIVE COMMUNICATION
- ATTENTION TO DETAIL
- TIME-MANAGEMENT
- CRITICAL THINKING
- PROBLEM SOLVING
- COLLOBORATION
- ADAPTABILITY
TOOLS
- MICROSOFT POWER BI
- PRODUCT BOARD
- MICROSOFT 365
- CONFLUENCE
- SHAREPOINT
- BALSAMIQ
- TABLEAU
- MS VISIO
- JIRA
Certification
- ADVANCED BUSINESS ANALYSIS CERTIFIED IIBA. CERTIFICATE ID:268359-846
- SCRUM MASTER CERTIFIED CERTIFICATE SCRUM STUDY. CERTIFICATE ID:1004487
Timeline
Business Analyst
Scotiabank
06.2022 - Current
Business Analyst
EQ Bank
03.2021 - 05.2022
Business Analyst
Cognizat Technology Solutions
06.2019 - 02.2021
Business Analyst
Zenith Bank Plc
01.2018 - 04.2019
BPharm - Pharmaceutical Sciences
NNAMDI AZIKIWE UNIVERSITY
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