Kaori Toma
3439 Nanaimo Street, Vancouver,BC
Summary
Experienced Passenger Service Operation for three years at a busy airport as a knowledgeable grand staff.
Having good relationship-building and problem-solving abilities.
Being good at supporting teams behind scenes.
Overview
4
4
years of professional experience
Work History
Passenger Service Operation
JAL Sky Airport Okinawa Co., Ltd.
04.2020 - 03.2023
- Assisted passengers with check-in and boarding processes.
- Escorted handicapped passengers from terminal to aircraft.
- Checked in luggage and confirmed all carry-on items.
- Announced flight status updates and information about gate changes over PA system.
Clerk
Sakanaya Asajirou Co., Ltd.
09.2018 - 03.2020
- Took orders and recommended products.
- Operated cash register to manage cash and credit card transactions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor of Arts - English As A Second Language
Kwassui Women's University
Nagasaki, Japan03.2020
High School Diploma -
Nagasaki Prefectural Seiryo High School
Nagasaki, Japan03.2016
Skills
- Flexible and Adaptable
- Having good Customer Services
- Listening to customer's requests and Handling the situation
- Multitasking available
Languages
Japanese
Native or Bilingual
English
Limited Working
Timeline
Passenger Service Operation
JAL Sky Airport Okinawa Co., Ltd.
04.2020 - 03.2023
Clerk
Sakanaya Asajirou Co., Ltd.
09.2018 - 03.2020
Bachelor of Arts - English As A Second Language
Kwassui Women's University
High School Diploma -
Nagasaki Prefectural Seiryo High School