Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaori Toma

3439 Nanaimo Street, Vancouver,BC

Summary

Experienced Passenger Service Operation for three years at a busy airport as a knowledgeable grand staff.

Having good relationship-building and problem-solving abilities.

Being good at supporting teams behind scenes.

Overview

4
4
years of professional experience

Work History

Passenger Service Operation

JAL Sky Airport Okinawa Co., Ltd.
04.2020 - 03.2023
  • Assisted passengers with check-in and boarding processes.
  • Escorted handicapped passengers from terminal to aircraft.
  • Checked in luggage and confirmed all carry-on items.
  • Announced flight status updates and information about gate changes over PA system.

Clerk

Sakanaya Asajirou Co., Ltd.
09.2018 - 03.2020
  • Took orders and recommended products.
  • Operated cash register to manage cash and credit card transactions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Bachelor of Arts - English As A Second Language

Kwassui Women's University
Nagasaki, Japan
03.2020

High School Diploma -

Nagasaki Prefectural Seiryo High School
Nagasaki, Japan
03.2016

Skills

  • Flexible and Adaptable
  • Having good Customer Services
  • Listening to customer's requests and Handling the situation
  • Multitasking available

Languages

Japanese
Native or Bilingual
English
Limited Working

Timeline

Passenger Service Operation

JAL Sky Airport Okinawa Co., Ltd.
04.2020 - 03.2023

Clerk

Sakanaya Asajirou Co., Ltd.
09.2018 - 03.2020

Bachelor of Arts - English As A Second Language

Kwassui Women's University

High School Diploma -

Nagasaki Prefectural Seiryo High School

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Kaori Toma