Kanzas Lowkie
H&M Hennes & Mauritz
Winnipeg,MB
1
Language
12
years of professional experience
Accomplished store manager known for fostering a customer-first culture while driving sales growth. Expertise in developing high-performing teams through effective training and mentoring, resulting in improved employee engagement and store performance.
Work History
Store Manager
4 Years 8 Months- Oversaw daily store operations to ensure store has a customer First mindset and high sales performance.
- Trained and mentored staff and new Management on product knowledge and operational procedures to enhance team efficiency reducing register queue length to below 25% goal
- Implemented visual merchandising strategies to optimize product presentation and drive customer engagement.
- Analyzed sales data to identify trends and adjust inventory levels, improving stock management processes. Resulted in meeting sales and efficiency budget as well as highest Womenswear selling in the Area (Ontario west/Manitoba)
- Created staff schedules to align with peak business hours, ensuring appropriate coverage for customer needs and reducing hours outside of operation.
- Fostered a positive work environment by promoting company Values and addressing employee concerns. Effectively Increasing Employee engagement score by 10 points from previous year, resulting in one of the top scores in the Region (CA,US,PR) for 2025
- Successfully oversaw the introduction to Smart Store OMNI channels, retail tech, and ways of working across 3 store in the Winnipeg market in 2024.
Department Manager
3 Years 4 Months- Led team in achieving operational excellence through effective scheduling and resource management.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Onboarded, coached and trained new staff on all processes and routines in a way that reduced turnover and developed long lasting high performing employees
- Effectively collaborated with visual merchandising team to strategize and optimize store layout and improve customer engagement.
Full Time Sales Advisor/ Sales Coach
2 Years- Assisted customers in selecting products, enhancing overall shopping experience.
- Provided product knowledge to promote sales and drive customer engagement.
- Successfully created schedules for training and onboarded 30 employees for new store .
- Handled cash transactions accurately, ensuring efficient checkout process.
Part Time Sales Advisor
2 Years 1 Month- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained knowledge of current sales promotions and store policies to provide accurate information.
- Collaborated with team members to achieve sales goals and enhance customer service
Education
Professional Photography - Photography, Business Administration
Skills
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Team leadership and coaching
Sales expertise
Work Planning and Prioritization
Sales strategies
Payroll management
Retail Tech
OMNI strategies
Languages
English
Professional Working
Timeline
Store Manager
H&M Hennes & Mauritz
01.2022 - CurrentRead More
Department Manager
H&M Hennes & Mauritz
09.2018 - 01.2022Read More
Full Time Sales Advisor/ Sales Coach
H&M Hennes & Mauritz
09.2016 - 09.2018Read More
Part Time Sales Advisor
H&M Hennes & Mauritz
08.2014 - 09.2016Read More
Red River College of Applied Arts, Science And Technology
Professional Photography from Photography, Business Administration
Read More