Kanwar Singh Waraich
Kelowna
Summary
Experience, Education And Training in Kelowna, Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mobile Security Supervisor (Part - Time)
Commissionaires
03.2024 - Current
- Developed comprehensive training programs for new hires, increasing team efficiency and performance.
- Managed incident reporting processes, maintaining accurate records for analysis and improvement initiatives.
- Improved response times to security events through efficient route planning and resource allocation.
Manager
Chevron
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate
Co-op
04.2023 - 02.2024
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Worked with fellow sales team members to achieve group targets.
- Trained staff to have extensive product knowledge and upselling skills.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Handled money according to company policy.
Security Guard
Scout Security
06.2022 - 06.2023
- Premises Surveillance
- Criminal Law Understanding
- Ground Patrol
- Incident Reporting
- Secured personnel and premises by inspecting buildings and patrolling property
- Addressed problems quickly and reported clear information while working under minimal supervision
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Investigated reported incidents to protect company assets.
Education
Bachelor of Arts - Arts
Punjabi University
Post-Baccaleurate Diploma - Marketing
Okanagan College
Kelowna, BC05.2017
Skills
- Customer Service
- POS System Operation
- Cash Handling
- Security Practices
- Organizing and Categorizing
- System Administration
- Security Screening
- Security policy enforcement
- Team leadership
- Employee relations
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
- Class 5 Driver's License
- ServSafe Food Handler's Certification
Timeline
Mobile Security Supervisor (Part - Time)
Commissionaires
03.2024 - Current
Manager
Chevron
10.2023 - Current
Sales Associate
Co-op
04.2023 - 02.2024
Security Guard
Scout Security
06.2022 - 06.2023
Post-Baccaleurate Diploma - Marketing
Okanagan College
Bachelor of Arts - Arts
Punjabi University
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