kanwarpal singh
Summary
Energetic and detail-oriented professional with a passion for effective communication. Seeking a challenging position in a reputable organization where exceptional written and verbal communication skills can be leveraged to create engaging content, build strong relationships, and contribute to the overall success of the team.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Cashier
Decathlon Sports Club
12.2021 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Supervisor
Raymond
10.2020 - 11.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
High School Diploma -
DC Model School
06.2020
Business insurance diploma -
Conestoga College
Skills
- Customer Management
- Communication Expertise
- Customer Coordinator
- Product Development
- Relationship Management
- Project/Process Management
- Coordination
- Teamwork
- COMPUTER FUNDAMENTALS
- MS OFFICE: (WORD, EXCEL, POWERPOINT, ACCESS)
- ACCOUNTING SOFTWARE TALLY
- TYPING IN ENGLISH
- Proficient in speaking English, Hindi, Punjabi
- Personal integrity and commitment with deadlines
- Willingness to learn new concepts and ideas helpful in improving my work
- Capable of being highly productive with little direct supervision
- Conceptually strong, possessing an analytical & innovative approach towards work with an eye for detail
- An articulate communicator with proven interpersonal and negotiation skills, honed with excellence and ability to work under pressure in a fast-paced, competitive customer sensitive environment
- Cash Handling
- Drawer Balancing
- Payment Collection
- Customer Service
Accomplishments
- I was promoted to supervisor after only 4 months for exceptional performance.
- I trained and mentored six employees.
- Completed the manager training program.
Availability
Whole day, 3p.m to 12a.m, 7p.m to 5a.m, 6p.m to 5a.m, 4p.m to 5 a.m, Whole day, Whole day
Personal Information
Marital Status: Single
Hobbies and Interests
Community Involvement/Volunteer Work
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Cashier
Decathlon Sports Club
12.2021 - 07.2023
Supervisor
Raymond
10.2020 - 11.2021
High School Diploma -
DC Model School
Business insurance diploma -
Conestoga College
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