KANWAR DHESI
SURREY,BC
Summary
I am highly motivated and hardworking individual searching for an opportunity that will allow to work with others in an environment where I can continue to grow and develop valuable employment skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Black Bird Security
12.2022 - 05.2024
- Walking around store as search for suspicious activity by clients and staff
- Monitoring previous and live security feeds to detect dubious behavior
- Approaching and questioning individuals who seem to be acting suspiciously
- Frisking individuals thought to be in unlawful possession of products
- Apprehending thieves and holding them in separate area as wait for authorities
- Recovering stolen products and returning these to floor
- Recording all attempted and successful thefts
- Brainstorming ways to prevent theft and vandalism in and around store
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Assisted with the development of emergency response plans, ensuring staff were adequately prepared for various situations involving theft or violence.
- Developed and launched a loss-prevention program.
Elite Security at Holt Renfrew Mall
Black Bird Security
12.2022 - 11.2023
- Provide the highest level of security and customer service
- Visually check people coming and going to and from the Mall
- Confront unauthorized individuals for questioning
- Keep Coordination with Loss Prevention Officers
- Respond to and prevent criminal activity
- Promote a safe environment
- Maintain Order
Health Care Security Supervisor
Paladin Security
01.2022 - 12.2022
- Visually check people coming and going to and from the hospital
- Respond to emergency calls for assistance in times of Aggression, Suspicious Activity or disturbances
- Tour buildings and grounds in order to ensure that security measures are properly undertaken
- Confront unauthorized individuals for questioning
- Examine situations that are potentially harmful, and intervene when necessary
- Implement preventative measures so as to ensure that buildings, people, and property remain safe from imminent harm
- Supervised team of 10 security personnel during shift.
Order Picker / Shipper Receiver
Maxilite Manufacturing Ltd
10.2020 - 12.2021
- Order picker
- Shipper receiver
- Organization, distribution and shipping of merchandise
- Worked independently and self-sufficiently
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Handled day-to-day shipping and receiving overseeing more than 150 packages per day.
Program Participant
Pathfinder Youth Centre Society
06.2019 - 10.2019
- Attended New Employment Beginnings Program learning valuable life and employment skills
- Gained industry certifications and work experience
- Conducted thorough research on behalf of clients to provide accurate information regarding their accounts or benefits plans.
- Delivered personalized service to clients, resulting in increased client retention rates and referrals.
- Developed rapport with customers, fostering long-term relationships and repeat business opportunities.
- Implemented improved communication strategies between departments, leading to more effective problem-solving and streamlined operations.
- Identified opportunities for process improvements within the department that resulted in increased efficiency while maintaining compliance with regulatory requirements.
Production Operator
Prime Health Ltd
11.2018 - 05.2019
- Corresponded with customers and employees
- Knowledge of GMP
- Responsible for opening and closing procedures
- Responsible for training new employees hired for positions
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
Education
BBA - Business Administration
Police Public School
India 03.2010
Skills
- Class 5 BC Driving License
- Solid work ethic
- Punctual
- Excellent communication skills
- Friendly and approachable
- Ability to work independently
- Advance computer skills
- Experience working with diverse backgrounds
- Good problem solving skills
- Theft Prevention
- CCTV Monitoring
- Incident Reporting
- Investigations
- Witness interviews
- Detail Oriented
Accomplishments
1. Professional Achievements**: Former Police Officer.
2. Skills and Expertise**: Received the 'Employee of the Month' award for outstanding performance and dedication."
4. Community Involvement**: volunteered and contributed to community projects.
Employmentobjective
I am highly motivated and hardworking individual searching for an opportunity that will allow me to work with others in an environment where I can continue to grow and develop valuable employment skills.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Certification
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
- Advanced First Aid Level 3
- Peer Support worker
- Advance Security Certificate
- Basic Security License
- Serve it Right
- World Host Certificate
- Cash Handling
- Law enforcement Study Certification
Timeline
Loss Prevention Officer
Black Bird Security
12.2022 - 05.2024
Elite Security at Holt Renfrew Mall
Black Bird Security
12.2022 - 11.2023
Health Care Security Supervisor
Paladin Security
01.2022 - 12.2022
Order Picker / Shipper Receiver
Maxilite Manufacturing Ltd
10.2020 - 12.2021
Program Participant
Pathfinder Youth Centre Society
06.2019 - 10.2019
Production Operator
Prime Health Ltd
11.2018 - 05.2019
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
- Advanced First Aid Level 3
- Peer Support worker
- Advance Security Certificate
- Basic Security License
- Serve it Right
- World Host Certificate
- Cash Handling
- Law enforcement Study Certification
BBA - Business Administration
Police Public School
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