Summary
Overview
Work History
Education
Skills
Languages
Certification
Awards
Timeline
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KANWALJEET BRAR

Mississauga,ON

Summary

Dedicated and results-driven professional with a strong background in administration, retail, food service, and security operations. Skilled in team leadership, process optimization, and customer service, with a proven ability to enhance operational efficiency and ensure compliance with safety and industry standards. Adept at problem-solving, conflict resolution, and fostering positive workplace environments. Passionate about delivering high-quality service and maintaining strong relationships with colleagues and customers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Key Holder

Duty Free (Avolta)
09.2024 - 01.2025
  • Oversaw daily store operations, including opening and closing procedures
  • Led a team to provide top-tier customer service and maintain high store standards
  • Managed merchandise displays, pricing accuracy, and signage to enhance the shopping experience
  • Handled financial transactions, including cash reconciliation and deposits
  • Maintained stock levels through regular inventory checks and coordinated restocking as needed

Security Compliance Officer

Paladin Security
05.2024 - 08.2024
  • Monitored airport terminals and surrounding areas to ensure security and detect any unusual activity
  • Enforced security procedures to protect passengers, employees, and assets
  • Acted as Incident Commander during emergencies and coordinated responses with the Security Operations Centre (SOC)
  • Assisted in security audits and ensured compliance with industry regulations
  • Provided guidance and assistance to travelers, ensuring a smooth and safe airport experience

Food Service Supervisor

Tim Hortons
09.2020 - 04.2024
  • Managed daily food service operations while ensuring high standards of customer satisfaction
  • Trained, supervised, and motivated staff to maintain a productive and friendly work environment
  • Conducted regular inspections to ensure compliance with food safety and health regulations
  • Assisted in scheduling staff shifts to optimize efficiency and productivity
  • Monitored inventory levels and placed supply orders to prevent shortages

Sales Supervisor

Kognitive Sales Solutions
09.2018 - 07.2020
  • Led a high-performing sales team, setting goals and ensuring targets were met
  • Provided coaching and mentorship to enhance employee performance and customer engagement
  • Analyzed sales data and prepared reports for senior management to guide business decisions
  • Developed strategies to increase product awareness and boost revenue
  • Conducted team meetings to align on objectives and track progress

Receptionist

Poly Art & Packaging Solutions
01.2017 - 08.2018
  • Managed front desk operations, greeted visitors, and handled phone and email inquiries
  • Maintained organized records of inventory, client interactions, and administrative tasks
  • Assisted in preparing reports and presentations for management
  • Processed incoming and outgoing mail and ensured proper distribution of documents
  • Provided exceptional customer service by addressing inquiries and coordinating appointments

Education

Diploma - Business

Mohawk College
Hamilton, ON

Science - Physics, Chemistry, Biology

Meritorious School
India

Skills

  • Leadership & Team Management
  • Customer Service & Conflict Resolution
  • Retail & Inventory Management
  • Security Compliance & Emergency Response
  • Time Management & Multitasking
  • Financial Reconciliation & Cash Handling
  • Staff Training & Development
  • Risk Assessment & Safety Compliance
  • Report Writing & Documentation
  • Process Improvement & Workflow Optimization
  • Communication & Relationship Building
  • Problem-Solving & Decision-Making

Languages

English
Native or Bilingual

Certification

  • First Aid & CPR Level C
  • WHMIS (Workplace Hazardous Materials Information System)
  • Food Safety Certification
  • Patrol Procedures & Report Writing
  • Valid Class 5 Driver's License

Awards

  • Employee of the Month
  • Teamwork Excellence Award
  • Leadership Recognition Award
  • Outstanding Customer Service Award

Timeline

Key Holder

Duty Free (Avolta)
09.2024 - 01.2025

Security Compliance Officer

Paladin Security
05.2024 - 08.2024

Food Service Supervisor

Tim Hortons
09.2020 - 04.2024

Sales Supervisor

Kognitive Sales Solutions
09.2018 - 07.2020

Receptionist

Poly Art & Packaging Solutions
01.2017 - 08.2018

Science - Physics, Chemistry, Biology

Meritorious School

Diploma - Business

Mohawk College
KANWALJEET BRAR