KANWALJEET BRAR
Mississauga,ON
Summary
Dedicated and results-driven professional with a strong background in administration, retail, food service, and security operations. Skilled in team leadership, process optimization, and customer service, with a proven ability to enhance operational efficiency and ensure compliance with safety and industry standards. Adept at problem-solving, conflict resolution, and fostering positive workplace environments. Passionate about delivering high-quality service and maintaining strong relationships with colleagues and customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Holder
Duty Free (Avolta)
09.2024 - 01.2025
- Oversaw daily store operations, including opening and closing procedures
- Led a team to provide top-tier customer service and maintain high store standards
- Managed merchandise displays, pricing accuracy, and signage to enhance the shopping experience
- Handled financial transactions, including cash reconciliation and deposits
- Maintained stock levels through regular inventory checks and coordinated restocking as needed
Security Compliance Officer
Paladin Security
05.2024 - 08.2024
- Monitored airport terminals and surrounding areas to ensure security and detect any unusual activity
- Enforced security procedures to protect passengers, employees, and assets
- Acted as Incident Commander during emergencies and coordinated responses with the Security Operations Centre (SOC)
- Assisted in security audits and ensured compliance with industry regulations
- Provided guidance and assistance to travelers, ensuring a smooth and safe airport experience
Food Service Supervisor
Tim Hortons
09.2020 - 04.2024
- Managed daily food service operations while ensuring high standards of customer satisfaction
- Trained, supervised, and motivated staff to maintain a productive and friendly work environment
- Conducted regular inspections to ensure compliance with food safety and health regulations
- Assisted in scheduling staff shifts to optimize efficiency and productivity
- Monitored inventory levels and placed supply orders to prevent shortages
Sales Supervisor
Kognitive Sales Solutions
09.2018 - 07.2020
- Led a high-performing sales team, setting goals and ensuring targets were met
- Provided coaching and mentorship to enhance employee performance and customer engagement
- Analyzed sales data and prepared reports for senior management to guide business decisions
- Developed strategies to increase product awareness and boost revenue
- Conducted team meetings to align on objectives and track progress
Receptionist
Poly Art & Packaging Solutions
01.2017 - 08.2018
- Managed front desk operations, greeted visitors, and handled phone and email inquiries
- Maintained organized records of inventory, client interactions, and administrative tasks
- Assisted in preparing reports and presentations for management
- Processed incoming and outgoing mail and ensured proper distribution of documents
- Provided exceptional customer service by addressing inquiries and coordinating appointments
Education
Diploma - Business
Mohawk College
Hamilton, ONScience - Physics, Chemistry, Biology
Meritorious School
IndiaSkills
- Leadership & Team Management
- Customer Service & Conflict Resolution
- Retail & Inventory Management
- Security Compliance & Emergency Response
- Time Management & Multitasking
- Financial Reconciliation & Cash Handling
- Staff Training & Development
- Risk Assessment & Safety Compliance
- Report Writing & Documentation
- Process Improvement & Workflow Optimization
- Communication & Relationship Building
- Problem-Solving & Decision-Making
Languages
English
Native or Bilingual
Certification
- First Aid & CPR Level C
- WHMIS (Workplace Hazardous Materials Information System)
- Food Safety Certification
- Patrol Procedures & Report Writing
- Valid Class 5 Driver's License
Awards
- Employee of the Month
- Teamwork Excellence Award
- Leadership Recognition Award
- Outstanding Customer Service Award
Timeline
Key Holder
Duty Free (Avolta)
09.2024 - 01.2025
Security Compliance Officer
Paladin Security
05.2024 - 08.2024
Food Service Supervisor
Tim Hortons
09.2020 - 04.2024
Sales Supervisor
Kognitive Sales Solutions
09.2018 - 07.2020
Receptionist
Poly Art & Packaging Solutions
01.2017 - 08.2018
Science - Physics, Chemistry, Biology
Meritorious School
Diploma - Business
Mohawk College
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