KANWAL ARORA
Oakville,ON
Summary
Mortgage Advisor with a background in residential lending, relationship management, and business development. Manages pipelines, assesses credit and eligibility, and keeps mortgage files moving smoothly from application to closing while working closely with referral partners and clients.
Overview
17
17
years of professional experience
Work History
Mortgage Advisor
CIBC
10.2021 - Current
- Managed business pipeline to consistently meet and exceed sales targets.
- Generated and advanced residential mortgage opportunities through personal networks and professional referrals, ensuring a steady pipeline of qualified clients.
- Cultivated relationships with realtors, lawyers, and referral partners to enhance referral flow for real estate lending solutions.
- Assessed client financial profiles, eligibility, and credit data to recommend appropriate lending options aligned with bank guidelines
- Managed client files and responded promptly to support faster decisions and a smoother mortgage application process
- Supported approved marketing activities and pipeline management to sustain business growth
Mortgage Advisor
Mortgage Architects
01.2021 - 10.2021
- Managed residential and commercial mortgage opportunities from lead intake through submission and closing, with a focus on timely service and accurate application handling.
- Negotiated mortgage terms with applicants, facilitating a seamless and coordinated process from application to closing
- Submitted applications through Filogix and advised clients on suitable mortgage programs based on financial needs
- Transformed diverse lead sources, including inbound, outbound, online, and in-person interactions, into completed mortgage applications
- Cultivated referral relationships with realtors, lawyers, and partners, enhancing lead generation for mortgage opportunities
Territory Sales Rep
Rogers Communications
10.2019 - 09.2020
- Built relationships with property managers and decision-makers to secure building access and expand sales opportunities
- Managed client relationships and sales activity across multiple dwelling units, enhancing customer engagement and ensuring timely order fulfillment.
- Coordinated orders, technician tracking, and issue resolution to deliver a strong customer experience
- Organized customer events and presented product and service offerings to residential clients
- Used Salesforce for daily planning and reporting
Sr. Manager-Enterprise
Lava International Ltd.
04.2016 - 05.2019
- Led strategic alliance development by prospecting, qualifying leads, conducting meetings, preparing proposals, negotiating, and executing contracts.
- Managed strategic alliances and coordinated team efforts to drive business development in fast-paced startup environment.
- Managed end-to-end bidding process and corporate communications, while ensuring accurate Salesforce CRM reporting.
- Supervised a four-person team to support client service delivery and repeat business
Deputy General Manager
iProf Learning Solutions
06.2011 - 04.2016
- Operated in fast-paced start-up environment, managing large accounts, driving business development, and establishing strategic tie-ups
- Developed strategic partnerships to expand business opportunities through prospect qualification, approach, meetings, scope of work, proposals, coordination, negotiation, and contract management
- Manage end to end bidding: Scope of work, solution designing, pricing, bid creation & submission
- Managing a team of four people in providing client services and ensuring client satisfaction and repeat business through purchase orders and contract renewals
- Prepared corporate communications materials, including presentations, proposals, quotations, and other documentation, while ensuring regular updates
- Utilize Salesforce CRM for effective database management and reporting. for database management and reporting
- Prepare accurate partnership contracts on behalf of the company
Business Executive
HCL Infosystems Ltd.
09.2009 - 05.2011
- Facilitated business development and account management initiatives for educational and government clients, enhancing client engagement.
- Fostered client relationships, driving repeat business and identifying upsell opportunities.
- Promoted products and services through cold calls, meetings, events, and promotional activities
- Coordinated logistics, delivery, and training teams to ensure seamless service execution.
Education
MBA - Marketing
ICFAI Business School
Hyderabad, India03-2009
Skills
- Loan origination
- Residential lending
- Mortgage underwriting
- Credit assessment
- Sales management
- Relationship management
- Client communication
- Problem solving
1. Professional Snapshot
- Over 5 years working with CIBC Bank as Mortgage Advisor
- Proven track record with growing business as a lender, looking for growth opportunities
- Overall 15+ years of experience in Sales and Client Service Roles
- Excellent Communication Skills – verbal and written
- Proficiency in Lending tools, MS Office, CRM tools
- Quick learner and adaptive to new working environment
- Ability to establish and cultivate interpersonal relationships both internally and externally
Timeline
Mortgage Advisor
CIBC
10.2021 - Current
Mortgage Advisor
Mortgage Architects
01.2021 - 10.2021
Territory Sales Rep
Rogers Communications
10.2019 - 09.2020
Sr. Manager-Enterprise
Lava International Ltd.
04.2016 - 05.2019
Deputy General Manager
iProf Learning Solutions
06.2011 - 04.2016
Business Executive
HCL Infosystems Ltd.
09.2009 - 05.2011
MBA - Marketing
ICFAI Business School