KANUPRIYA DALAL
Scarborough,ON
Summary
Business Systems Analyst with over 3 years of experience in gathering and analyzing business requirements. Expertise in developing BRDs, SRDs, use cases, and user stories to facilitate effective communication between stakeholders and development teams. Proficient in SQL, Excel, and tools like JIRA and Power BI for data analysis and operational reporting. Experienced in Agile methodologies and skilled in defining API requirements, including endpoint design and error handling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
TCS (Assigned to CIBC Bank)
02.2022 - Current
- Collected and Analyzed Business Requirements by facilitating stakeholder interviews, documenting business needs, and translating them into functional and non-functional specifications aligned with enterprise objectives.
- Created BRDs, FRDs, and Agile User Stories to support full lifecycle software development, ensuring traceability of requirements and clear communication between business and technical teams.
- Utilized SQL for Data Extraction and Analysis to validate business logic, identify data quality issues, and generate insights supporting project decisions and reporting accuracy.
- Led System Integration and Data Mapping Activities across legacy and cloud-based platforms, ensuring data integrity, consistency, and compliance through detailed mapping documentation and validation testing.
- Created Wireframes and UI Prototypes using Figma and Balsamiq to convert business requirements into user-centric interface designs, improving usability and stakeholder engagement.
- Developed Interactive Dashboards using EasyBI to visualize Agile metrics, project KPIs, JIRA issue patterns, enabling stakeholders to make informed decisions in real time.
- Supported End-to-End Testing and UAT ensuring alignment of system behavior with documented requirements, significantly reducing post-launch issues.
- Facilitated Agile Methodologies and Sprint Execution sprint planning, backlog refinement, ensuring continuous delivery and team collaboration.
- Conducted Post-Implementation Reviews to gather end-user feedback, analyze system performance, and document enhancement opportunities for future iterations.
Education
Information Technology And Business Analysis Operations -
CONESTOGA COLLEGE
Kitchener, ON04-2021
Bachelor of Computer Applications -
Institute of Technology And Science
India 06-2019
Skills
Documentation & Reporting
Business Requirements Document (BRD)
Functional/Non-functional Requirements (FRD/NFR)
System Requirement Specifications (SRS)
Wireframes & Mockups
User manuals and training guides
Tools
JIRA, Confluence, MS Visio
Data Analysis: SQL, Excel, Power BI, Tableau
Core Business Analysis Skills
Gap Analysis & SWOT Analysis
KPI and performance metric analysis Data interpretation and validation
Walkthrough and presentation
Methodologies & Frameworks
Agile (Scrum, Kanban)
Waterfall
SDLC (Software Development Life Cycle)
Certification
- A First Step Towards SAP HANA Query Optimization- Open SAP
- Big Data Hadoop- CETPA Infotech Pvt.Ltd.
- Program with PL/SQL- CETPA Infotech Pvt.Ltd.
- Oracle Database 11g: Program with PL/SQL
- Google Cloud Generative AI learning
- ENTREPRENEURSHIP
Timeline
Business Analyst
TCS (Assigned to CIBC Bank)
02.2022 - Current
Information Technology And Business Analysis Operations -
CONESTOGA COLLEGE
Bachelor of Computer Applications -
Institute of Technology And Science
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