Kanupriya Gangwar

Amazon, YYZ4 Fulfillment Center, ON
Aug 2023 – Present

• Maintain 99%+ stow accuracy while consistently achieving or exceeding rate targets in high-volume environment
• Proactively identify and resolve bin errors, misplaced inventory, and scanning issues, reducing downstream defects
• Support and guide new associates on stowing techniques, improving team productivity and reducing errors
• Demonstrate strong ownership by taking initiative in problem-solving tasks without supervision
• Ensure strict adherence to safety protocols while working 10–12 hour shifts
• Contribute to improved workflow efficiency through quick decision-making and effective time management
• Recognized by peers for being highly interactive, reliable, and action-oriented

• Analyzed operational data and performance metrics to identify process gaps and improve efficiency
• Conducted root cause analysis (RCA) to resolve recurring operational issues and reduce defects
• Collaborated with cross-functional teams to streamline workflows and enhance process performance
• Monitored key performance indicators (KPIs) for quality, productivity, customer satisfaction (CSAT) to track operational performance
• Developed performance reports and insights for management to inform strategic decision-making
• Maintained 95–98% data accuracy in reporting and analysis tasks
• Provided process guidance to team members, enhancing overall team productivity
• Ensured compliance with standard operating procedures (SOPs) and quality standards