Kanol Arul
Montreal,Canada
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bazar Saint-Sacrament
Montreal, Canada
04.2022 - Current
- As Assistant Manager, I support the Store Manager by overseeing daily operations, fostering a positive shopping environment, and ensuring smooth team coordination
- Manage the cash register with accuracy, handle inventory organization, and delegate daily tasks to staff and volunteers
- Improved inventory tracking, implemented efficient store layout changes, and enhanced customer service processes to boost overall sales and satisfaction
- Collaborate with the Store Manager to develop and implement promotions, manage schedules for staff, and ensure the boutique meets its operational and community-focused goals
Customer Service Representative
Bazar Saint-Sacrament
Montreal, Canada
05.2018 - 03.2022
- Greeted customers warmly, creating a welcoming and friendly shopping environment
- Key Result: Successfully resolved customer complaints, ensuring high satisfaction and loyalty
- Tech Stack: POS systems, inventory software
- Assisted customers with product searches, queries, and purchases while maintaining a high level of service
- Maintained store flow in a busy environment by simultaneously managing transactions, restocking products, and organizing new inventory deliveries
Production Line Supervisor
Goodfood Market Corp.
Montreal, Canada
10.2021 - 08.2022
- Managed, delegated, and coordinated work within teams, fostering strong working relationships and motivating employees
- Key Result: Exceeded target KPIs for quality, food safety, and labor efficiency by implementing continuous improvement processes
- Tech Stack: Production management tools, KPI tracking systems
- Ensured production goals were met while maintaining compliance with Goodfood quality standards, including product specifications, portioning methods, packaging, and temperature requirements
- Drove employee engagement by proactively addressing and resolving employee relations issues, resulting in higher satisfaction and productivity
Quality Assurance Associate
Goodfood Market Corp.
Montreal, Canada
12.2020 - 10.2021
- Conducted inspections on Goodfood recipes, ensuring the quantity, quality, and correct labeling of ingredients and verifying proper storage locations
- Key Result: Identified quality issues and implemented solutions to uphold company standards and improve customer satisfaction
- Tech Stack: Quality management systems, ERP inventory system
- Maintained detailed inspection records and worked to resolve quality issues by identifying sources of problems and contributing to their solutions
Production Line Associate
Goodfood Market Corp.
Montreal, Canada
04.2020 - 12.2020
- Selected and packed ingredients with a focus on maintaining superior quality while consistently meeting daily quotas of customer orders
Education
Diploma of Collegial Studies (DEC) - Health Science
Vanier College
Montreal, QC05.2012
Skills
- Speak French and English
- Customer service
- Active Listening
- Problem Solving
- Conflict Resolution
- Empathy
Hobbies and Interests
- Sewing
- Hiking
- Traveling
- Reading
- Cooking
Timeline
Assistant Manager
Bazar Saint-Sacrament
04.2022 - Current
Production Line Supervisor
Goodfood Market Corp.
10.2021 - 08.2022
Quality Assurance Associate
Goodfood Market Corp.
12.2020 - 10.2021
Production Line Associate
Goodfood Market Corp.
04.2020 - 12.2020
Customer Service Representative
Bazar Saint-Sacrament
05.2018 - 03.2022
Diploma of Collegial Studies (DEC) - Health Science
Vanier College
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