KANJONOKERE KANDETU
Edmonton,Alberta
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors. Talented administrative professional knowledgeable about methods for managing inbound and outbound shipments. Fully versed in computerized tracking, RFID scanning and shipment logging. Dependable in following up on issues. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shipper and Receiver
Canadian Galvanising
Edmonton, AB
10.2023 - 01.2024
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Stocked shelves and rotated product according to code dates.
- Restocked returned goods into designated areas within the store and warehouse as needed.
- Complied with safety regulations and maintained cleanliness of work environment at all times.
- Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
- Prepared outgoing shipments by verifying materials against shipping orders; packing boxes; affixing labels; calculating weights; sealing packages; loading trucks.
- Operated forklift or other machinery safely to move large quantities of merchandise as needed.
Filing Clerk/Customer Care Representative
ATB FINANCIAL
Edmonton, AB
05.2023 - 10.2023
- Answered customer inquiries over the phone and via email.
- Resolved customer complaints promptly and professionally.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Provided accurate, valid, and complete information to customers.
- Built sustainable relationships of trust through open communication with customers.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
Warehouse Clerk
One Transport
01.2020 - 10.2022
- Stocked shelves with received products in designated areas.
- Organized warehouse space by moving materials to appropriate locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Verified received goods by comparing with purchase orders.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Received, stored and shipped goods and materials.
- Prepared inventory for shipment by attaching tags and labels.
Customer Service Administrative Assistant
Standard Bank
Windhoek, Namibia
02.2008 - 11.2018
- Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Assisted with the development of customer service policies and procedures.
- Compiled weekly and monthly sales reports detailing current performance trends.
- Organized and maintained filing system for customer accounts, records, and other documents.
- Solved complex problems with creative solutions while ensuring customer satisfaction.
- Conducted follow-up calls to verify delivery status or obtain additional information from customers.
- Researched pricing discrepancies between invoices and order forms as needed.
- Advised management on ways to improve customer service processes.
- Developed relationships with customers through courteous communication.
- Processed orders received via telephone, mail, fax, or email.
- Ensured compliance with all applicable laws related to consumer protection.
- Analyzed customer needs to provide appropriate advice or assistance.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Diploma in Accounting And Auditing - Accounting Studies
University of Namibia
NAMIBIA11-2020
High School Diploma -
Centaurus High School
Windhoek,Namibia12-2004
Skills
- Shipping and Receiving
- Product Rotation
- Pallet Jack Operation
- Warehouse Safety
- Stock Organization
- Loading and Unloading
- Stockroom Organization
- Order Picking
- Attention to Detail
- Effective Communication
- Shipment Tracking
- Interpersonal Skills
- Invoice Reconciliation
Certification
- Drivers license Class 5
- Safety Tickets:CSO ,H2S ALIVE,Fire Watch,Ground Breaking,Whims,First aid,Forklift
Timeline
Shipper and Receiver
Canadian Galvanising
10.2023 - 01.2024
Filing Clerk/Customer Care Representative
ATB FINANCIAL
05.2023 - 10.2023
Warehouse Clerk
One Transport
01.2020 - 10.2022
Customer Service Administrative Assistant
Standard Bank
02.2008 - 11.2018
Diploma in Accounting And Auditing - Accounting Studies
University of Namibia
High School Diploma -
Centaurus High School
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