KANISHKA SAINI
32, Hendricks Crescent, Brampton
Summary
A dedicated and compassionate nursing professional with a strong background in patient care and healthcare management. Actively registered as an applicant with CNO and currently in process of transferring my LPN license from NSCN. Committed to deliver high-quality patient care and ensuring adherence to healthcare standards. Passionate about contributing to a multidisciplinary team, supporting patient well-being, and continuously advancing my clinical knowledge and skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Toronto Pearson International Airport
2022.04 - 2025.04
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted passengers with special needs, ensuring accessibility and support.
- Maintained detailed records of customer interactions and reports issues to supervisors as needed.
- Provided excellent customer service to resolve customer complaints in a timely manner to ensure customer satisfaction.
Staff Nurse
Om Sai Hospital
2021.09 - 2021.12
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Coordinated care with charge nurse and other staff through daily communication.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
Staff Nurse
S.S.D.M.M.H MAHABIR HOSPITAL
2019.11 - 2020.11
- Provided emotional support and counseling to patients and their families.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Assessed patients to determine their physical condition, health status and needs.
- Monitored vitals, administered oral, IV and intra-muscular medications and monitored patient reactions.
Education
Post-Graduate Certificate - Nursing & Healthcare Leadership And Management
Northern College of Applied Arts And Technology
2023-08
Bachelor of Science - Nursing
Khalsa College of Nursing
2019-11
Skills
- Effective communication
- Multitasking and prioritization
- Punctuality and reliability
- Interpersonal skills
- Computer proficiency
- Critical thinking
- Customer service
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- Licensed Practical Nurse (NSCN)
- Basic Life Support - HCP
- Complete immunization/ vaccination record with negative TB chest x-ray
- Possess clean VSC record
Timeline
Customer Service Representative
Toronto Pearson International Airport
2022.04 - 2025.04
Staff Nurse
Om Sai Hospital
2021.09 - 2021.12
Staff Nurse
S.S.D.M.M.H MAHABIR HOSPITAL
2019.11 - 2020.11
Bachelor of Science - Nursing
Khalsa College of Nursing
Post-Graduate Certificate - Nursing & Healthcare Leadership And Management
Northern College of Applied Arts And Technology