Kanishk Monga
Mississauga,ON
Summary
Dynamic and results-oriented professional with over six years of experience in retail management, business development, and sales. Currently serving as a Senior Sales Development Representative at Lightspeed Commerce, where I excel in driving inbound sales opportunities and delivering exceptional customer service. Skilled in strategic planning, client relationship management, and objection handling. Proven track record of contributing to revenue growth and building strong client relationships. Eager to leverage my expertise and passion for sales to excel in an Account Executive role at Lightspeed Commerce.
Overview
2
2
years of professional experience
Work History
Senior Sales Development Representative
Lightspeed Commerce Inc
Toronto
01.2023 - Current
- Consistently exceeded targets; overachieved goal MoM for the first 2 quarters consecutively in FY24. •
- Demonstrated consistent excellence by consistently maintaining a top-ranking position within the sales team's bracket, reflecting sustained high performance and dedication to achieving organizational objectives.
- Conduct thorough needs assessments and product demonstrations to showcase the value proposition of Lightspeed's retail solutions, effectively addressing client pain points and driving interest resulting in increased sales conversions.
- Actively engage with inbound leads through various communication channels, including phone calls, emails, and live chat, to qualify prospects and understand their business needs.
- Collaborate with cross-functional teams to streamline processes and improve customer experience.
- Utilize CRM software to track and manage leads, ensuring timely follow-ups and accurate documentation of client interactions.
- Utilized storytelling and case studies to illustrate how Lightspeed's solutions have successfully addressed similar challenges or pain points for other clients, effectively building trust and alleviating concerns.
Business Development Representative
Wilson International
Mississauga, ON
02.2022 - 12.2022
- Prospects are contacted by cold call from several outside sources
- Identify important stakeholders, do research, and gather company requirements, then provide solutions to begin the sales cycle
- Nurture new marketing leads by educating and growing them until they are ready to talk with an Account Executive
- Collaborate with members of the sales and marketing teams to develop a strategic sales approach
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
Education
St. Francis Xavier Secondary School
Mississauga, ONSkills
- Sales Strategy Development
- Client Relationship Management
- Revenue Generation
- Negotiation and Persuasion
- Team Leadership and Collaboration
- CRM Software Proficiency
- Strategic Planning and Execution
- Excellent Communication Skills
- Objection handling
References
References available upon request.
Timeline
Senior Sales Development Representative
Lightspeed Commerce Inc
01.2023 - Current
Business Development Representative
Wilson International
02.2022 - 12.2022
St. Francis Xavier Secondary School
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