Kanika Saxena
Calgary,AB
Summary
Well-organized front office executive possessing strong leadership and planning abilities developed several-year career. Motivated to improve operations and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements.
Overview
10
10
years of professional experience
Work History
Lunch Supervisor
Calgary Board of Education
Calgary, Canada
09.2024 - Current
- Set up lunch break and food service areas efficiently.
- Created a welcoming and safe lunch atmosphere for students.
- Facilitated education support classes.
- Supervised students on playground through observation and monitoring, keeping close physical proximity.
- Educated students about healthy eating habits through interactive activities.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Intervened to prevent inappropriate behavior, reporting major behavior issues on office referral form.
Office Administrator
Oui-K-Tree
, Canada
01.2024 - Current
- Managing confidential records, including files, spreadsheets, and databases, in both cloud and physical formats.
- Establishing and maintaining visibility into financial activities.
- Organizing meetings, drafting agendas, following up on documents, and providing technical support for presentations.
- Optimizing financial processes, such as payment systems, working capital management, and cash flow forecasting.
- Documenting office inventory, placing orders, and following up with vendors.
- Using QuickBooks for accurate maintenance of financial records and entries.
- Creating and managing budgets for travel, training, and team-building activities.
- Reviewing documents and obtaining additional information to complete accurate paperwork, and avoid delays.
- Composing correspondence, such as letters, emails, reports, and other documents.
- Achieved cost-savings by developing functional solutions to problems.
Front Office Executive
Pidilite Industries Ltd.
Delhi, India
08.2015 - 12.2023
- Handled incoming calls professionally while providing accurate information.
- Developed strong relationships with customers through effective communication skills.
- Provided customer service support to clients over the phone and in person.
- Responded to emails sent by customers regarding their queries or complaints efficiently.
- Tracked daily attendance records of employees coming into work each day.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Coordinated various events organized within the office premises.
- Coordinated travel arrangements for staff members when required.
- Provided administrative support including photocopying, scanning documents, faxing.
- Supported other departments with tasks as assigned by the Administrative Manager.
- Ordered office supplies as needed to ensure adequate stock levels were maintained at all times.
- Created reports based on data collected from front desk activities such as customer visits, appointment schedules.
- Managed customer complaints and rectified issues to complete satisfaction.
- Maintained a clean reception area by tidying up furniture, magazines, and other items.
- Organized incoming mail and distributed it accordingly.
Office Assistant
Cambridge Primary School
India
08.2014 - 07.2015
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Processed and prepared government forms and expense reports.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
Education
DELF-B2 - Teaching French As A Second Or Foreign Language
Alliance Francaise
India04-2024
MBA - Accounting And Finance
SYMBIOSIS
INDIA07-2012
CA-Intermediate - Finance
Institute of Chartered Accountants of India
India05-2010
Bachelor of Commerce - Accounting
DELHI UNIVERSITY
INDIA05-2008
Skills
- Verbal and written communication
- Problem solving
- Ethics-focused
- Administrative support
- Event planning
- QuickBooks expertise
- Schedule and calendar management
- Managing office supply inventory
- Initiative taker
- Expert in Office 365, Google Sheets, and Outlook
- Multi-line telephone skills
- Correspondence distribution
- Fluent in English and French
- Basic accounting
- Time management
Volunteer Work
- Volunteered with the Times of India and helped underprivileged children with their studies especially in subjects such as English & Math
- Volunteered with a NGO to provide emotional & physical support to elderly people living in shelters and old-age homes
- Baby-sitting dogs & cats
References
References available upon request.
References
References available upon request.
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Lunch Supervisor
Calgary Board of Education
09.2024 - Current
Office Administrator
Oui-K-Tree
01.2024 - Current
Front Office Executive
Pidilite Industries Ltd.
08.2015 - 12.2023
Office Assistant
Cambridge Primary School
08.2014 - 07.2015
DELF-B2 - Teaching French As A Second Or Foreign Language
Alliance Francaise
MBA - Accounting And Finance
SYMBIOSIS
CA-Intermediate - Finance
Institute of Chartered Accountants of India
Bachelor of Commerce - Accounting
DELHI UNIVERSITY
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