KANIKA PUNHANI
Santa Clara
Summary
Forward-thinking Full Stack Software Engineer with a background in working with dynamic environments. Able to construct well thought out designs and be accountable for entire product features. Proud team player focused on achieving project objectives and delivering results.
Overview
6
6
years of professional experience
Work History
SOFTWARE ENGINEER II
QUALTRICS
08.2019 - Current
- Designed and developed systems to parse frustration signals from visitors' sessions and ingest them to showcase each visitor's touchpoint timeline.
- Took the initiative to enhance and scale the Redis architecture, utilized for storing visitor information, by implementing appropriate rate limiting and batching techniques to efficiently manage increased loads.
- Aligned with Product to develop an intuitive application aimed at crafting benchmarks for metrics such as Customer Satisfaction and Net Promoter Score using React and Node js.
- Collaborated with multiple teams to add the ability to incorporate benchmarks in dashboard widgets so that the user can compare their own customer score with a filtered down benchmark most applicable to their own use case.
- Led reliability and monitoring efforts across core services. Streamlined automation and ensured adequate logging to diagnose errors.
SOFTWARE ENGINEERING INTERN
PEAK 6 INVESTMENTS
06.2018 - 08.2018
- Designed an application that demonstrates prints, quotes and summaries of trades and allows the traders to edit them.
- Integrated the application to a backend web GO service.
STATEFARM - ACTUARIAL INTERN
06.2018 - 08.2018
- Analyzed Industry Data to predict State Farm's own loss trends using regression analysis in R.
Education
Bachelor of Science - COMPUTER SCIENCE AND STATISTICS
UNIVERSITY oF ILLINOIS URBANA CHAMPAIGN
05.2019
Skills
- JavaScript
- Java
- Go
- TypeScript
- Python
- GraphQL
- Redis
- C
- React
- Docker
- MySQL
- Mongo
Timeline
SOFTWARE ENGINEER II
QUALTRICS
08.2019 - Current
SOFTWARE ENGINEERING INTERN
PEAK 6 INVESTMENTS
06.2018 - 08.2018
STATEFARM - ACTUARIAL INTERN
06.2018 - 08.2018
Bachelor of Science - COMPUTER SCIENCE AND STATISTICS
UNIVERSITY oF ILLINOIS URBANA CHAMPAIGN
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