Kanika Martin
Los Angeles
Summary
Customer service professional with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure.
Overview
4
4
years of professional experience
Work History
Cleaning Specialist
Avis
08.2021 - 11.2023
- Trained new staff on safety protocols and proper use of cleaning tools and chemicals.
- Conducted thorough interior and exterior cleaning of vehicles to ensure pristine condition.
- Promoted positive teamwork atmosphere through consistent collaboration and open communication within the team members.
- Enhanced customer satisfaction by providing thorough interior and exterior car cleaning services.
- Utilized specialized cleaning products and equipment for effective stain removal and detailing.
Customer Service & Food Service
Pret Food
06.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Education
High School Diploma -
John C. Fremont High School
Los Angeles, CASkills
- Strong work ethic
- Reliability and punctuality
- Safety awareness
- Deep cleaning expertise
- Attention to detail
- Team collaboration
- Punctual
- Reliable
Timeline
Cleaning Specialist
Avis
08.2021 - 11.2023
Customer Service & Food Service
Pret Food
06.2019 - 09.2021
High School Diploma -
John C. Fremont High School