Summary
Overview
Work History
Education
Skills
Timeline
Certification
Technical Skills
Technical Skills
Generic

KANIKA GUPTA

North York,ON

Summary

Result-driven professional with 5+ years of Business Analyst/ Scrum Master experience. Proven proficiency in data analysis, utilization of software applications, and systems analysis. Demonstrated ability to excel in dynamic environments by fostering positive relationships and effective communication. Highly adept at managing multiple projects with tight deadlines, adapting to new technologies, and thriving in fast-paced settings. Adaptable to industry-specific requirements, including Retail, finance, and insurance.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Business Systems Analyst (Acting Project Manager)

Hudson’s Bay
08.2022 - 05.2023
  • Conducted comprehensive analyses to plan project into different phases using methodologies like GAP, SWOT, and Risk analyses. Pinpointed opportunities for sales enhancement, streamlined reporting and significant monthly sales growth of $100k.
  • Actively worked on complexities of multiple projects including conflicting priorities and tight timelines, displaying agility in adapting to novel tools and technologies for optimized project execution.
  • Facilitated daily scrum meetings with IT teams and orchestrated weekly progress status sessions with business stakeholders. Proficient in Business Processes Modeling (BPM, BPMN) and Unified Modeling Language (UML).
  • Led pivotal User Acceptance Testing (UAT), Joint Application Design (JAD) sessions, and workshops. These efforts ensured the seamless integration of new projects and change requests, contributing to the achievement of successful project outcomes and elevated stakeholder satisfaction.
  • Developed flowcharts and diagrams delineating coherent operational processes. Actively volunteered in constructing a vendor signup website, collaborating with the Paid Media team.
  • By 2026, the project showcased an impressive 26% surge in ROI across the entire Martech pod, underscoring the substantial impact of my contributions. Collaborative efforts effectively enhanced page response time, yielding a remarkable performance boost of over 10%.

Scrum Master

Capital One
10.2020 - 08.2022
  • Championed daily scrum meetings and weekly progress updates, effectively bridging communication gaps between business users and IT teams. Skillfully coached and mentored team members and stakeholders on Agile and Scrum benefits.
  • Guided projects from inception to implementation using advanced project management and agile methodologies, aligned with SDLC principles for timely, on-target delivery.
  • Expertly led Agile development sprint planning sessions across concurrent projects, while training team members on optimizing Scrum processes to heighten efficiency and cut production times.
  • Effectively managed intricate project timelines, collaborated with diverse clients, and adeptly handled challenging tasks, which included addressing evolving client needs and tight deadlines.
  • Meticulously orchestrated User Acceptance Testing (UAT), Joint Application Design (JAD) sessions, and workshops, securing project triumph. Skillfully prioritized feature development and enhancements based on critical paths and business requisites.
  • Additionally, successfully evaluated business processes, refining existing procedures and identifying potential new product avenues. Implemented streamlined workflows and process enhancements, leading to an impressive 20% reduction in project completion time.

Business Analyst

Aaxel Insurance
08.2019 - 09.2020
  • Consulted with business stakeholders to document technical requirements and project deliverables, established relationships with business partners and vendors, ensuring on-time, on-budget delivery
  • Managed workload with competing priorities, meeting aggressive deadlines. Demonstrated time management and problem solving skills to drive efficient project execution, streamlined process flow models to optimize underwriting processes,

Android Developer

Qwertech
, India
05.2017 - 07.2018
  • Worked on designing, enhancing, bug-fixing, REST API’s, analyzed and tested applications before the final step prior to launch so that last minute issues were remedied quickly. Best practice standards for HTML, CSS and Java implementation
  • Designed and participated in implementation of new features and expanded functionality for existing Android applications, developing in accordance with newest model specifications.

Education

M. Eng - Electrical & Computer Engg

University of Western Ontario
07.2019

B. Eng - Electronics & Communication

Punjab Technical University
07.2017

Skills

  • Stakeholder & Change Management
  • Business Process Mapping
  • Adaptability and Continuous Learning
  • Strong Communication and Collaboration Skills
  • Interpersonal skills, Detail Oriented
  • Delivering group training and coaching

Timeline

Business Systems Analyst (Acting Project Manager)

Hudson’s Bay
08.2022 - 05.2023

Scrum Master

Capital One
10.2020 - 08.2022

Business Analyst

Aaxel Insurance
08.2019 - 09.2020

Android Developer

Qwertech
05.2017 - 07.2018

M. Eng - Electrical & Computer Engg

University of Western Ontario

B. Eng - Electronics & Communication

Punjab Technical University

Certification

  • Business Analysis & Process Management
  • Project Initiation: Starting a Successful Project
  • Data Analysis Using Excel

Technical Skills

  • Business Analysis: GAP Analysis, SWOT Analysis, Risk Analysis, Business Requirements.
  • Methodologies: Agile, Waterfall
  • Tools: JIRA, Tableau, Python, Power BI, MySQL, Excel, Visio, PowerPoint, Confluence.
  • Languages: SQL, Android Java, JAVA, C++.

Technical Skills

  • JIRA, Agile, Waterfall, Confluence
  • Data Analysis: SQL, Excel, Tableau
  • Programming: Python, Java, C++
  • Tools: Power BI, MySQL, Visio, PowerPoint
  • Others: MS Excel, MS Access, MS-SQL

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KANIKA GUPTA