Kaniesha Moira Macarthy
Calgary,Canada
Summary
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
2
2
years of professional experience
Work History
Retail Associate
Nyla Beauty Supply
07.2023 - 08.2024
- Proactively and responsibly assisted customers in selecting hair products tailored to their hair texture and desired hairstyle, providing personalized recommendations to ensure customer satisfaction.
- Carefully maintained an organized inventory of hair products, both on the shelves and in the back storage rooms.
- Processed customer transactions efficiently using the cashbox and Moneris POS system, ensuring accuracy and speed during checkouts.
- Utilized strong communication skills to effectively resolve customer issues and complaints professionally and on time.
Customer Service Assistant
Plato's Closet
02.2024 - 04.2024
- Greeted customers, assisted with product selection, and answered questions to ensure a positive shopping experience.
- Processed cash and card payments accurately using POS systems.
- Maintained clean and organized displays, restocking items as needed.
- Resolved minor customer concerns professionally, demonstrating strong problem-solving and communication skills.
Cashier
Costa Vida
07.2023 - 08.2023
- Greeted guests and took orders while maintaining a friendly, upbeat attitude.
- Prepared food items accurately and efficiently during busy shifts.
- Ensured the dining and service areas stayed clean, stocked, and organized.
- Handled cash and card transactions using the POS system with accuracy.
- Provided excellent customer service by resolving concerns promptly and maintaining a positive guest experience.
Receptionist
Northmount Dental Care
01.2023 - 03.2023
- Welcomed patients, managed appointment scheduling, and maintained accurate records.
- Answered phone calls and assisted with inquiries politely and professionally.
- Processed payments, verified insurance information, and organized patient files.
- Supported the dental team by maintaining a clean, organized, and calm front-desk environment.
Education
Rhetoric: The Art of Persuasive Writing And Public Speaking - English
Harvard
Calgary, AB08.2025
High School Diploma -
Notre Dame High School
Calgary, AB06-2025
Workplace Safety Systems Course - undefined
Notre Dame High School
01.2024
Workplace Safety Practices Course - undefined
Notre Dame High School
01.2023
Skills
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Cash register operation
- Merchandise display
- Store maintenance
- Verbal and written communication
- Cleaning and sanitizing
- Approachability
- Brand representation
- Customer service
- POS system operation
AVAILABILITY
MON&WED: 5PM-10PM/OPEN AVAILABILITY
Languages
English
Native or Bilingual
krio
Native or Bilingual
Arabic
Elementary
EXTRACURRICULAR ACTIVITIES
BLACK STUDENT UNION (B.S.U) Notre Dame Highschool September 2022- Present Participate in fostering a positive and inclusive environment that celebrates Black culture, history, and identity. Collaborate with peers to organize events, discussions, and community outreach activities aimed at promoting awareness and unity. Develop leadership, communication, and teamwork skills through group involvement and planning initiatives.
Timeline
Customer Service Assistant
Plato's Closet
02.2024 - 04.2024
Retail Associate
Nyla Beauty Supply
07.2023 - 08.2024
Cashier
Costa Vida
07.2023 - 08.2023
Receptionist
Northmount Dental Care
01.2023 - 03.2023
Workplace Safety Systems Course - undefined
Notre Dame High School
Workplace Safety Practices Course - undefined
Notre Dame High School
Rhetoric: The Art of Persuasive Writing And Public Speaking - English
Harvard
High School Diploma -
Notre Dame High School