Kang Hyeok Lee
San Jose
Summary
Finance major with strong customer service, leadership, and teamwork skills. Completed 299+ volunteer hours at the world’s largest Korean cultural school. Demonstrated discipline and responsibility through 21 months of voluntary military service in South Korea.
Overview
10
10
years of professional experience
Work History
MILITARY SERVICE
Republic of Korea Army
08.2022 - 02.2024
- As a U.S. permanent resident, I was exempt from mandatory military service in South Korea. However, I chose to serve voluntarily for 21 months in the Republic of Korea Army to fulfill a personal sense of duty and discipline. Through this experience, I developed resilience, leadership, and the ability to perform under pressure, which I continue to apply in my professional and academic pursuits.
Associate Restaurant Manager
Von’s Chicken
Sunnyvale
01.2019 - 01.2022
- Delivered consistent, high-quality customer service in a fast-paced Korean fried chicken restaurant with responsibility for closing duties as well.
- Handled customer refund requests, and communicated customer feedback and improvement suggestions directly to the owner to enhance service quality.
- Responded to and accommodated special customer requests, ensuring satisfaction and repeat visits, and supported training of a new part-time staff member.
Volunteer
Silicon Valley Korean School (SVKS)
Cupertino
01.2014 - 01.2018
- Completed 299+ volunteer hours at the world’s largest Korean cultural school.
Education
Associate of Science - Business Adminstration 2.0
Foothill
Los Altos05-2024
Associate of Arts - Business Adminstration
Foothill College
Los Altos02-2022
Bachelor of Science - Business Admin/Finance
San Jose State University
San Jose, CASkills
Customer support
- Active listening
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
MILITARY SERVICE
Republic of Korea Army
08.2022 - 02.2024
Associate Restaurant Manager
Von’s Chicken
01.2019 - 01.2022
Volunteer
Silicon Valley Korean School (SVKS)
01.2014 - 01.2018
Associate of Science - Business Adminstration 2.0
Foothill
Associate of Arts - Business Adminstration
Foothill College
Bachelor of Science - Business Admin/Finance
San Jose State University
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