Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kang Lee

Laval,QC

Summary

Dynamic Product Owner at Vosker with a proven track record in product strategy and stakeholder engagement. Expert in Agile methodologies, I successfully aligned product vision with market trends, enhancing user satisfaction. Skilled in user story development, I drove impactful features that elevated product delivery and optimized business value.

Overview

16
16
years of professional experience

Work History

Product Owner

Vosker
Montreal, QC
01.2023 - Current
  • Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
  • Conducted market research to understand competitive landscape and trends in the industry.
  • Assessed business value of new features prior to implementation.
  • Collaborated with development teams to ensure successful delivery of products.
  • Developed process documentation related to the product life cycle management.
  • Gathered and prioritized product requirements from stakeholders.
  • Managed sprints and monitored progress against project timelines.
  • Maintained knowledge base of current industry trends and emerging technologies.
  • Developed user stories, acceptance criteria, and mockups for new features.
  • Defined product vision, strategy, and roadmap in alignment with company goals.

Account Manager

Account Manager
Montreal, QC
01.2015 - 12.2020
  • Recommended products based on customer needs and market trends.
  • Collaborated with purchasing departments and suppliers to ensure timely product delivery.
  • Cultivated strong relationships with customers to enhance satisfaction and loyalty.
  • Monitored advancements in technologies and products to provide informed recommendations.
  • Delivered engaging presentations and product demonstrations to prospective clients.
  • Managed national government bids through portals such as Merx and SEAO.

Scheduling Specialist

Capital One
Montreal, QC
01.2010 - 01.2015
  • Created and maintained schedules for 2 call centers to optimize staffing efficiency.
  • Monitored service metrics in real-time, implementing adjustments to uphold service standards.
  • Conducted forecasting analysis to anticipate staffing needs and trends.
  • Trained and coached employees on effective scheduling practices.
  • Collaborated with employees on scheduling preferences and vacation requests.

Education

Bachelor of Arts - Political Science

Concordia University
Montreal, None

Skills

  • Product strategy
  • Agile methodologies
  • User story development
  • Market research
  • Roadmap planning
  • Stakeholder engagement

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Korean
Limited

References

References available upon request.

Timeline

Product Owner

Vosker
01.2023 - Current

Account Manager

Account Manager
01.2015 - 12.2020

Scheduling Specialist

Capital One
01.2010 - 01.2015

Bachelor of Arts - Political Science

Concordia University

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Kang Lee