Shalini Tomar
Oshawa,Ontario
Summary
Compassionate and results driven social worker with extensive experience in Social work and wellbeing program management. Proven expertise in promoting holistic wellness through tailored initiatives, cross-cultural collaboration, and advocacy. Skilled in crisis intervention, mental health education, and designing programs that foster resilience and inclusivity. Passionate about empowering individuals and communities to achieve sustainable wellbeing. Seeking to contribute to global wellbeing strategies by applying proven expertise in program development, client-centered care, and health advocacy in a corporate environment.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Case Manager
Lakeridge Health-DMHS
07.2024 - Current
- Collaborate with healthcare providers, therapists, and family members to develop individualized care plans.
- Coordinate home-based support services, including community mental health resources, nursing care, and SIL (Supported Independent Living) services.
- Advocate for clients’ needs with healthcare providers, housing services, and insurance agencies.
- Develop and implement crisis intervention strategies to address emergencies, including connecting with crisis response teams if needed
- Prepare reports for funding bodies, healthcare providers, and legal teams as required.
- Assist in the development of transition programs to improve discharge processes and client outcomes.
- Conduct regular follow-ups to monitor clients’ progress, ensure adherence to care plans, and reassess needs.
Health Promotion Program Facilitator
Saint John's Ambulance
05.2023 - 04.2024
- Co-designed and delivered evidence-based opioid poisoning response training (OPRT) programs, including naloxone administration and harm reduction strategies.
- Facilitated in-person and virtual training sessions, providing hands-on instruction and simulations to build participants' response skills.
- Trained community leaders and peer educators to extend program reach through capacity-building initiatives.
- Facilitated Workplace Mental Health First Aid Training promoting exposure to employee support programs.
- Partnered with public health agencies, non-profits, Indigenous communities, and government organizations to support training delivery and program expansion.
- Advocated for harm reduction policies, raising awareness about opioid use and overdose prevention.
- Collaborated with counterparts in other countries through community of practice seminars to share best practices, research, and resources related to opioid response initiatives and curriculum development.
- Managed nationwide training logistics, including scheduling, budgeting, and resource allocation;free naloxone kits
- Monitored and evaluated program effectiveness using participant feedback and data analysis to ensure continuous improvement.
Health and Wellness Counsellor
YWCA Toronto
10.2019 - 03.2023
- Conducted comprehensive intake assessments to identify the unique needs of individuals from diverse backgrounds, including BIPOC, and other marginalized communities.
- Supported clients navigating heightened stress and uncertainty during the COVID-19 pandemic, addressing increased isolation, health concerns, and resource limitations.
- Designed and facilitated culturally sensitive wellness workshops on mental health awareness, stress management, nutrition, and harm reduction.
- Taught life skills such as coping mechanisms and conflict resolution to promote independence and resilience, with attention to systemic challenges faced by marginalized populations.
- Adapted programming to virtual platforms when in-person sessions were restricted, ensuring continued access to critical resources and supports
- Responded to increased crises during COVID-19, including those related to health emergencies, mental health breakdowns, and loss of stable housing.
- Coordinated with emergency responders and healthcare providers to advocate for clients’ needs in complex situations exacerbated by COVID-19 constraints.
- Adhered to shelter policies, ethical guidelines, and mandatory reporting requirements, incorporating COVID-19 safety protocols.
- Collected and analyzed data to evaluate program effectiveness and identify gaps in services for marginalized groups.
Trauma Informed Care Counsellor
Red Door Family Shelter
10.2018 - 02.2021
- Conducted intakes, safety plans and provided counseling to residents of the shelter and their children in an empathic manner and to provide a safe and hospitable experience
- Supported women with children in creating personalized safety plans that addressed the needs of both mother and child, ensuring safety, stability, and cultural sensitivity.
- Designed and facilitated workshops on trauma recovery, parenting strategies, and child development to empower mothers in rebuilding healthy family relationships.
- Collaborated with staff daily in meetings to create different strategies to meet the priorities of each client and problem solve based on each client's circumstance
- Advocated for clients' rights and needs, coordinating with legal, medical, educational, and social service providers to ensure comprehensive support for women and their children.
- Engaged in professional development to stay informed on best practices in trauma care, domestic violence advocacy, and family-focused counseling techniques.
Case Worker-Student Placement
Elizabeth Fry Toronto
01.2018 - 05.2018
- Encouraged open communication among clients when discussing issues, problems or concerns(Eg clients house meeting, group counselings)
- Provided programming and support from a trauma informed perspective and addressed needs in low barrier and supportive framework
- Administrative tasks such as answering the phone, processing client intakes and discharges, and tracking statistical information and record client's log notes
- Provided appropriate community-based referrals, resources and information to assist clients to meet the goals outlined in their case plans
- Successfully connected clients in accessing medical and psychological support.
Education
Associate of Arts - Social Services
George Brown College
Toronto, ON04-2018
Bachelor of Arts -
Panjab University
Chandigarh, India04-2015
Skills
- Client Centered Care Crisis Intervention Case Management Teamwork and Collaboration
- Cross-Cultural Communication and Sensitivity Health Education Wellbeing Program Design & Implementation
- Pandemic Response Stakeholder Engagement and Advocacy Training Facilitation
Certification
- Certified Wellness Practitioner- in progress- expected Jan 2025
- Indigenous Cultural Competency and Sensitivity,2024
- Financial Management and planning in Non-profit organization, 2023
- Disability Management Certificate,2022
- First Aid and CPR and AED Certificate, 2023
- Non-Violent Crisis Intervention Certificate,2022
- Overdose Awareness and Prevention Workshop,
- Understanding and Managing Aggressive Behavior, 2020
- Promoting Mental Wellness in Indigenous Communities,2020
- Ontario Brain Institute, 2020
Timeline
Case Manager
Lakeridge Health-DMHS
07.2024 - Current
Health Promotion Program Facilitator
Saint John's Ambulance
05.2023 - 04.2024
Health and Wellness Counsellor
YWCA Toronto
10.2019 - 03.2023
Trauma Informed Care Counsellor
Red Door Family Shelter
10.2018 - 02.2021
Case Worker-Student Placement
Elizabeth Fry Toronto
01.2018 - 05.2018
Associate of Arts - Social Services
George Brown College
Bachelor of Arts -
Panjab University
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