Kaneda Heidrich
Rancho Cucamonga
Summary
Hardworking employee with management experience, devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchandise Team Lead
Knott's Berry Farm
Buena Park
02.2022 - 09.2025
- Focus on ensuring a positive guest experience, managing inventory, and maintaining the store's visual presentation.
- Train, mentor, and provide guidance to merchandise associates
- Maintain visually appealing and well-stocked product displays keeping the retail and stock areas clean and organized.
Delivery Driver/Cook/Cashier
Pizza Guys
Whittier
04.2022 - 07.2024
- Delivered pizzas promptly to customer locations across the service area.
- Followed safety protocols while driving and handling food items.
BOH Team Leader
Knott's Berry Farm
Buena Park
01.2022 - 01.2024
- Place merchandise orders
- Receive order and unload pallets
- Maintain an organized and clean stockroom
Assistant Store Manager
Crazy 8 (Gymboree)
Brea
06.2018 - 05.2019
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
Guest Service Representative/ Admissions Clerk
Discovery Science Center
Santa Ana
10.2017 - 05.2019
- Process admissions and fees for programs, memberships and events
- Working on museum floor with interactive exhibits.
Education
High school diploma -
La Serna High School
Whittier, CASkills
- Kitchen and Restaurant Experience
- Host/Hostess
- Merchandising
- Inventory Control
- Management
- Sales
- Marketing
- Food Preparation
- Food Safety
- Visual merchandising
- Computer Skills
- Store Order Placement
Certification
- Mandatory Reporter Certification
- Driver's License
- ServSafe
- Food Handler Certification
Languages
English
Additional Information
Authorized to work in the US for any employer, Familiar with standard restaurant operations and safe food and beverage service., Making successful relations to guests through friendly attitude., Comprehensive knowledge of POS system.
Timeline
Delivery Driver/Cook/Cashier
Pizza Guys
04.2022 - 07.2024
Merchandise Team Lead
Knott's Berry Farm
02.2022 - 09.2025
BOH Team Leader
Knott's Berry Farm
01.2022 - 01.2024
Assistant Store Manager
Crazy 8 (Gymboree)
06.2018 - 05.2019
Guest Service Representative/ Admissions Clerk
Discovery Science Center
10.2017 - 05.2019
High school diploma -
La Serna High School