Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Kaneda Heidrich

Rancho Cucamonga

Summary

Hardworking employee with management experience, devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Merchandise Team Lead

Knott's Berry Farm
Buena Park
02.2022 - 09.2025
  • Focus on ensuring a positive guest experience, managing inventory, and maintaining the store's visual presentation.
  • Train, mentor, and provide guidance to merchandise associates
  • Maintain visually appealing and well-stocked product displays keeping the retail and stock areas clean and organized.

Delivery Driver/Cook/Cashier

Pizza Guys
Whittier
04.2022 - 07.2024
  • Delivered pizzas promptly to customer locations across the service area.
  • Followed safety protocols while driving and handling food items.

BOH Team Leader

Knott's Berry Farm
Buena Park
01.2022 - 01.2024
  • Place merchandise orders
  • Receive order and unload pallets
  • Maintain an organized and clean stockroom

Assistant Store Manager

Crazy 8 (Gymboree)
Brea
06.2018 - 05.2019
  • Track the progress of weekly, monthly, quarterly and annual objectives
  • Monitor and maintain store inventory
  • Evaluate employee performance and identify hiring and training needs

Guest Service Representative/ Admissions Clerk

Discovery Science Center
Santa Ana
10.2017 - 05.2019
  • Process admissions and fees for programs, memberships and events
  • Working on museum floor with interactive exhibits.

Education

High school diploma -

La Serna High School
Whittier, CA

Skills

  • Kitchen and Restaurant Experience
  • Host/Hostess
  • Merchandising
  • Inventory Control
  • Management
  • Sales
  • Marketing
  • Food Preparation
  • Food Safety
  • Visual merchandising
  • Computer Skills
  • Store Order Placement

Certification

  • Mandatory Reporter Certification
  • Driver's License
  • ServSafe
  • Food Handler Certification

Languages

English

Additional Information

Authorized to work in the US for any employer, Familiar with standard restaurant operations and safe food and beverage service., Making successful relations to guests through friendly attitude., Comprehensive knowledge of POS system.

Timeline

Delivery Driver/Cook/Cashier

Pizza Guys
04.2022 - 07.2024

Merchandise Team Lead

Knott's Berry Farm
02.2022 - 09.2025

BOH Team Leader

Knott's Berry Farm
01.2022 - 01.2024

Assistant Store Manager

Crazy 8 (Gymboree)
06.2018 - 05.2019

Guest Service Representative/ Admissions Clerk

Discovery Science Center
10.2017 - 05.2019

High school diploma -

La Serna High School
Kaneda Heidrich