Summary
Overview
Work History
Education
Skills
Languages
Volunteer
Reference
Timeline
Generic

KANE JOHNSTON

Victoria,BC

Summary

Communicative worker dedicated to providing elevated service and providing unforgettable guest experiences. Quick learner who is good under busy and stressful circumstances. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Laborer

City Brick Contracting
01.2022 - 03.2023
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Loaded and unloaded materials onto trucks and trailers.

Department Manager

Golf Town
01.2021 - 12.2022
  • Opening and Closing Store, Handling merchandise sales and cash, Keeping department up to standards
  • Perform inventory control, such as counting and ordering and stocking merchandise
  • Effective communication with team members to update store procedures
  • Helping customers with their purchases and responding to there questions
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Server

Sabhai, Ae Sirimalak
01.2014 - 05.2020
  • Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity
  • Applied communication and critical thinking skills to resolve customer complaints and promote long-term loyalty
  • Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests
  • Taught servers to memorize menu ingredients and provide information on preparation methods
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Cashier

Jacks Restaurant, Bryce Twa
01.2016 - 01.2017
  • Educated customers on promotions to enhance sales
  • Performed inventory control, such as counting and stocking merchandise
  • Assisted customer by locating items, processing payments, and conducting heavy purchases.

Barback

The Local, Jeremy Petzing
01.2014 - 01.2015
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces
  • Delivered food to customers at bar and tables
  • Greeted customers and answered any questions
  • Assisted wait staff with timely food delivery and guest requests.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Learned how to make wide variety of mixed drinks.
  • Delivered food to customers at bar and tables.

Parker Johnston Construction, Scott Bennett
01.2013 - 01.2014
  • Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules
  • Erected scaffolding for jobsites.

Education

Dogwood Diploma -

Belmont Secondary School
Victoria, BC
2013

Skills

  • Multitasking abilities
  • Conflict resolution
  • Leadership
  • Customer service
  • Inventory and Supply Management
  • Goals and Performance
  • Motivational Leadership
  • Coaching and Mentoring
  • Customer Engagement
  • Cash Handling

Languages

English
Professional Working

Volunteer

Assistant Coach of Belmont Secondary Sr boys basketball team.

Reference

References Available Upon Request

Timeline

Laborer

City Brick Contracting
01.2022 - 03.2023

Department Manager

Golf Town
01.2021 - 12.2022

Cashier

Jacks Restaurant, Bryce Twa
01.2016 - 01.2017

Server

Sabhai, Ae Sirimalak
01.2014 - 05.2020

Barback

The Local, Jeremy Petzing
01.2014 - 01.2015

Parker Johnston Construction, Scott Bennett
01.2013 - 01.2014

Dogwood Diploma -

Belmont Secondary School

Similar Profiles

CREATE PROFILE
KANE JOHNSTON