Kandice Coles
Port Perry
Summary
Dedicated professional with 10 years of customer service experience seeking to transition into a flight attendant role. Bringing strong interpersonal skills, multicultural awareness, and a passion for creating positive customer experiences to ensure passenger safety and comfort.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart Canada
06.2015 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress environments
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Housekeeper
Durham College/UOIT Residence & Conference Centre
04.2014 - 08.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Sinclair Secondary School
Whitby, ON06.2012
Skills
Flexibility
Strong Interpersonal Skills
Problem Solving
Service Oriented
Professionalism
Workplace Safety
Teamwork
Languages
English
Full Professional
Certification
CPR/First Aid
WHMIS
Timeline
Sales Associate
Walmart Canada
06.2015 - Current
Housekeeper
Durham College/UOIT Residence & Conference Centre
04.2014 - 08.2014
High School Diploma -
Sinclair Secondary School
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