Kandarp Joshi
Toronto,ON
Summary
Hardworking Package Handler with more than 6 months in package handling. Productive, working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with essential material handling equipment. Excellent interpersonal, organizational, and time management abilities.
Overview
6
6
years of professional experience
Work History
Package Handler
Fed Ex Ground
09.2023 - Current
- Loaded package containers onto forklifts and transported into packaging areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Customer Service Representative
Reliance Digital
07.2018 - 01.2023
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Cross-trained and backed up other customer service managers.
- Answered constant flow of customer calls with minimal wait times.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Post-Baccaleurate Diploma - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2024
Bachelor of Science - Computer Application
Himalayan University
Itanagar, India05.2018
Skills
- Truck loading
- Product packing
- Warehouse Safety
- Attention to Detail
- Loading and unloading
- Heavy Lifting
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Reading, Writing, Cooking, Travelling
Reading: It's about exploring books, articles, and more to learn new things and enjoy stories.
Writing: Expressing thoughts, ideas, and stories through words on paper or screen.
Cooking: Making delicious meals by mixing ingredients and following recipes.
Traveling: Exploring new places, cultures, and experiences outside of your usual surroundings.
Timeline
Package Handler
Fed Ex Ground
09.2023 - Current
Customer Service Representative
Reliance Digital
07.2018 - 01.2023
Post-Baccaleurate Diploma - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Computer Application
Himalayan University
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