Kandace Medrano
Bakersfield
Summary
Dynamic housing professional with extensive experience in delivering comprehensive support and case management services. Expertise includes developing tailored housing plans and collaborating with community partners to drive client success, demonstrating a strong commitment to client advocacy and resource coordination. Consistently achieving measurable outcomes through effective conflict resolution and client assessments. A reliable team member dedicated to building positive relationships and ensuring impactful service delivery.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housing Case Manager
Hope the Mission
02.2024 - Current
- Fostered a trauma-informed environment that prioritizes safety, trust, and empowerment of program participants
- Advocated for clients' rights and ensured access to appropriate resources and support systems
- Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes
- Facilitated regular meetings with clients to review goals, address barriers, and track progress
- Developed strong relationships with local service providers to enhance referral networks
- Developed individualized service plans in collaboration with clients, focusing on areas such as mental health treatment, substance abuse recovery, employment support, and life skills development
Mental Health Worker
Integrated Practice Management
02.2023 - 02.2024
- I assist individuals suffering from housing instability as a result of substance abuse, medical and non-medical conditions that have caused a barrier in finding safe and stable housing.
- I help support educational, financial and employment goals.
- In addition to one-on-one service, I maintain the cleanliness and routine daily household needs.
Medication Aide
The Pointe at Summit Hills
11.2021 - 02.2023
- Kept digital records of patient details, medications, billing and other activities.
- Reviewed patient progress to document effects of any prescribed medication.
- Administered prescribed drugs to high-volume patient caseload.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Administered medications to patients and remained vigilant for negative side effects.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Turned and repositioned patients to prevent bedsores.
Personal Caregiver
Agape In Home Care
10.2013 - 11.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
Medical Assistant
Bakersfield Pain Management
10.2012 - 02.2013
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
Assistant Manager
Subway
05.2006 - 06.2009
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Medical Assisting - College
UEI College
Bakersfield, CA03.2013
Skills
- Client advocacy
- Cultural awareness
- Trauma-informed care
- Community resource navigation
- Organizational time strategies
- Strong focus on accuracy
- Client case management
- Desktop and laptop computers
- Efficient record keeping
- HMIS
- Progress monitoring
Accomplishments
Completed Accelerator Program
Certification
- CPR Certification
- First Aid Certification
Timeline
Housing Case Manager
Hope the Mission
02.2024 - Current
Mental Health Worker
Integrated Practice Management
02.2023 - 02.2024
Medication Aide
The Pointe at Summit Hills
11.2021 - 02.2023
Personal Caregiver
Agape In Home Care
10.2013 - 11.2021
Medical Assistant
Bakersfield Pain Management
10.2012 - 02.2013
Assistant Manager
Subway
05.2006 - 06.2009
Medical Assisting - College
UEI College