Summary
Overview
Work History
Skills
Languages
Interests
Timeline
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Kandace Halcrow

Edmonton,AB

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

17
17
years of professional experience

Work History

Educator

Lululemon Athletica
02.2018 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Key Leader

Lululemon Athletica
08.2022 - 08.2023
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Mentored junior team members, fostering professional growth and skill development.
  • Identified areas for improvement in operations, implementing changes that led to increased efficiency and reduced costs.

Driver

Porsche Centre Edmonton
04.2012 - 05.2015
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Receptionist/Hairstylist

Spasation Salon & Spa
08.2008 - 09.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Skills

  • Problem-solving
  • Team collaboration
  • Relationship building
  • Cultural awareness
  • Active listening
  • Leader
  • Coaching
  • Authentic

Languages

English

Interests

  • Hiking
  • Road Trips


Timeline

Key Leader

Lululemon Athletica
08.2022 - 08.2023

Educator

Lululemon Athletica
02.2018 - Current

Driver

Porsche Centre Edmonton
04.2012 - 05.2015

Receptionist/Hairstylist

Spasation Salon & Spa
08.2008 - 09.2012
Kandace Halcrow