Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kanchan Saini

Brampton,ON

Summary

A highly ambitious and certified Security Guard who has effective customer service and crisis management skills. Passionate to work in a renowned company to build a better career. Effective communicator with well- developed surveillance and safety management skills, great time- management skills and the ability to remain calm under pressure.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

CIRCLE- K CONVENIENCE STORE
05.2023 - Current

1)Maintain specified inventory and order merchandise.

2)Prepare reports regarding sales volumes, merchandising and personnel matters.

3)Follow proper store opening and closing procedures, including alarm checks and security walks.

4)Ensures proper collection and storage of sales media (i.e. paperwork, credit/debit slips, till totals, etc.).

5)Accountable for ensuring all operational standards are achieved.

Education

Computer Science - Computer Programming

Niagara College
12.2024

Skills

  • Complaint Resolution
  • Product Knowledge
  • Report Generation
  • Scheduling
  • Account Updating
  • Call Management
  • Money Handling Abilities
  • [Software] CRM System Proficiency
  • Microsoft Outlook
  • Customer Relationship Management (CRM)
  • Microsoft Excel
  • Customer Service

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

CIRCLE- K CONVENIENCE STORE
05.2023 - Current

Computer Science - Computer Programming

Niagara College
Kanchan Saini